I decided to test out the "Ask the Author" function tonight re Devin Roza's book on the sacraments.
With the specified resource open, I proceeded to Tools > Ask the Author. A new tab opened and there was a greyed out section of text named "Ask Question" which I cannot click (highlighted in yellow below). The author is listed below, but when I click on the name/blue box (also highlighted), I am taken out of Logos into Faithlife and invited to "Ask to Join" a group. I don't want to join a Faithlife group, but to ask a question. Is this how the function is supposed to work?
Screenshots below:

