New Update and now Logos App will not function
Yesterday I updated the Logos app on my iPod Touch 3rd generation and now it will not open. Tried uninstalling it and reinstalling and it still does not work. This is very frustrating because it worked great for a few days on my new iPod Touch. The main reason I got the iPod Touch and upgraded to Logos 4 was so I could use this. Now it won't work! Surely I am not the only one having this problem.
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What time yesterday did you update? Late last night a new update was again pushed to app store and fixed most of the problems for me. The version is 1.2.2. If that is not the version you are using there is a another update.
Dr. Kevin Purcell, Director of Missions
Brushy Mountain Baptist Association
www.kevinpurcell.org
1.2.2 is working for me. As Kevin said, check the version. Some of the things that have worked for me on a problem iPhone app, is rebooting the phone, or deleting and re-installing the app.
I did delete the app and reinstall it. Same thing. I try to open it and it starts to open, then quits. I must have the latest version, but how do you check the version number when the app will not open?
Right click the app in iTunes and choose "get info"
When in itunes I tried right clicking the app and nothing happens. I did check the version I reinstalled from the app store and it is 1.2.2.
Can't check the "more" tab as Mike suggests below because the app only starts to open and then instantly closes again.
Any other ideas?
Okay! I found where to right click on the app (in the iTunes library) and it is versions 1.2.2, but it still does not work.
Hi Daniel,
What is the OS version on your iPod? What is the available capacity? You'll find both under Settings > General on your iPod.
Thanks,
Melissa
Melissa, My OS on the iPod is 3.1.2 and the available capacity is 11.7 GB. I think both of those are ok.
By the way, thanks to all of you who are trying to help!
Daniel
If you can send us a crash log it will help us diagnose the problem. Instructions are posted here:
http://community.logos.com/forums/p/8254/70059.aspx#70059
Dave
Dave,
I went through this process for finding the crash log and there is nothing in the log. This is really strange.
Thanks,
Daniel
Update for all,
I have now found that three other apps are doing the same thing. They all worked before, so this must be an iTunes or iPod Touch issue. It all started when I downloaded the update for the Logos app, but that may have just been a coincidence.
Thank you for your help. If I get this resolved I will let you know.
Dan
Had to completely reset the iPod Touch as a new iPod, then reinstalled everything and it all works again.
Thanks to everyone who offered suggestions!
Daniel
On your iTouch, from the application you can go to the More menu (... on the icon tray) and then select the About option. The version, build and build date will appear.