[resolved] Help! Cannot install Logos

I'm on the beta channel.

I saw a "download updates" message in Logos 6 and let it download and restart. I had to reboot my machine for an unrelated reason. I thought Logos had completed installing when I rebooted, but possibly not.

After the reboot, I restarted Logos again and it says there's an update waiting to be installed. As it installs, it gives me this message:

Error writing to file:

C:\Users\Peter\App Data\Local\Logos\System\fr\Libronix.SearchEngine.resources.dll.

Verify that you have access to that directory.

I verified that I can read/write to that directory. I also tried renaming that dll and tried the install again. It would recreate the same file name with 0 KB and give the same error message.

(Note: My Logos installation is physically on a MicroSD card with a link back to my App Data location. It has not given me any issues so far.)

What should I do to make the installation proceed again?

Thanks,

Peter

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Bradley Grainger (Logos)

As it installs, it gives me this message:

Error writing to file:

See this support article: https://www.logos.com/support/logos5/windows/error-writing-to-file

https://community.logos.com/discussion/comment/717645#Comment_717645

Hi Bradley,

I tried the long way and it didn't solve the problem. I used the temporary workaround and it worked. Good for now. Thanks for the prompt assistance!

Peter

Bradley Grainger (Logos)

https://community.logos.com/discussion/comment/717658#Comment_717658

I tried the long way and it didn't solve the problem.

Note that the instructions reference a "Logos5" folder, but you have a "Logos" folder. Make sure you reset the security permissions on the "Logos" folder.

I used the temporary workaround and it worked. Good for now.

Unfortunately the temporary workaround often leads to trouble in the future. Logos 6 is designed to run as a regular user (not elevated to administrator), so the best solution is to fix the folder permissions.

https://community.logos.com/discussion/comment/717707#Comment_717707

I got it fixed now. My Logos location on C:\ drive actually points to a folder on my microSD card. I had to do it on the microSD location itself. All I so oodles. Thanks for the rescue.

Peter