Crash - search problem

Roelof Grové
Roelof Grové Member Posts: 2 ✭✭
edited November 2024 in English Forum

5367.LogosError.log

Search funks ion stopped working. If I type in Jesus - He's gone from the Bible. Have used Logos for years and never run into this problem. No matter war word I type into the search bar I get no results. 

Hope someone can help me.

Roelof

Comments

  • NB.Mick
    NB.Mick MVP Posts: 16,328

    Hello Roelof,

    welcome to the Logos forums!

    Sorry to hear about your problems. What you describe is something that occurs when the search index is broken - probably you'll need to rebuild your index. If I understand you correct, you don't get results either in the bible or in the library, which would mean you need to reindex all of your Logos installation with the command rebuild index typed/copied into the command bar (the input field in the top middle of the screen).

    Note that this can take some time (up to several hours, depending on our machine) to finish, so you'll want to let the machine run.

    Hope this helps,

    Mick

    Have joy in the Lord! Smile

  • NB.Mick
    NB.Mick MVP Posts: 16,328

    Note: you may want to edit your post (there's a button in the top right corner of the editor field to do so - available for some time after your post) and take out your eMail address to prevent spam-bots from 'harvesting' it and sending you unwanted communication.

    And since your Log indicates that you use Logos 6.2 (build 0027 on MacOS 10.9.5), this thread may be moved to the Logos 6 subforum to make it easier to be found by Logos employees - Logos 5 is no longer officially supported.

    Have joy in the Lord! Smile

  • Roelof Grové
    Roelof Grové Member Posts: 2 ✭✭

    Thanks Mike. I'm "indexing"will let you know how it went.

    Roelof