[resolved] Sync Error - ReadingPlanSyncItem

Can someone recommend what to do? I have a Sync Failure on my Desktop. Here is the log:

Program Version: 6.2 (6.2.0.0027)
Time: 2015-04-22 08:05:35 -05:00 (2015-04-22T13:05:35Z)
Exception while syncing client: ReadingPlanSyncItem
System.ArgumentNullException: Value cannot be null.
Parameter name: s
at System.IO.StringReader..ctor(String s)
at Libronix.Utility.Json.JsonUtility.FromJson(String json, Type type, JsonInputSettings settings)
at Libronix.Utility.Json.JsonUtility.FromJson[T](String json, JsonInputSettings settings)
at Libronix.DigitalLibrary.Documents.ReadingPlan.ReadingPlanManager.ReadDocumentSyncItem(IConnector connector, String itemId, Boolean excludeDeleted)
at Logos.Sync.Client.Database.DatabaseSyncClientRepository`1.GatherModifiedItemsCore(SyncOptions options, IWorkState state)
at Logos.Sync.Client.SyncClientRepository`1.GatherModifiedItems(SyncOptions options, IWorkState state)
at Logos.Sync.Client.SyncClient.Sync(SyncPurpose purpose, IWorkState state)
at Logos.Sync.Client.SyncV2Client.Sync(SyncPurpose purpose, IWorkState workState)
at Logos.Sync.Client.SyncManager.SyncManagerThread()

I tried deleting my Reading Plans, still won't sync.

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Comments

Thomas Ball

Have you modified your reading plan (I.E. changed it or read anything using it) since the sync error began?

Anthony

https://community.logos.com/discussion/comment/719463#Comment_719463

I'm not sure; I noticed it a week or so ago actually. I don't think I've made any changes other than deleting everything in an attempt to fix it.

Thomas Ball

https://community.logos.com/discussion/comment/719626#Comment_719626

I don't think I've made any changes other than deleting everything in an attempt to fix it.

I am going to email you about this.

Dave Hooton

https://community.logos.com/discussion/comment/719799#Comment_719799

Anthony or Tommy

Is this fixed?

Thomas Ball

https://community.logos.com/discussion/comment/722169#Comment_722169

Is this fixed?

Yes. I had him rebuild his ReadingPlan folder in Logos' Documents>Unique folder>Documents folder.

NB.Mick

https://community.logos.com/discussion/comment/722353#Comment_722353

Is this fixed?

Yes. I had him rebuild his ReadingPlan folder in Logos' Documents>Unique folder>Documents folder.

Tommy,

Since I have the same issue and see the same error in my logs - would deleting this folder have it rebuild by Logos and the error go away?

And if so: would it only affect my installation? Reason I'm asking: I deleted all other Reading Plans on my machine - the only Reading Plan I kept is one that I shared to some people from the German forum. I want to avoid that me deleting this plan (or having it affected somehow by Logos rebuilding the folder on my machine) disturbs the reading of all plan followers - I'd rather live with the red exclamation mark.

Thomas Ball

https://community.logos.com/discussion/comment/722362#Comment_722362

I want to avoid that me deleting this plan (or having it affected somehow by Logos rebuilding the folder on my machine) disturbs the reading of all plan followers - I'd rather live with the red exclamation mark.

I don't think it will disrtupt the reading plan for others. I asked Anthony if he had made any modifications, or used the Reading Plans since the sync issue. He hadn't so I had no concerns that he would lose anything.

What deleting the local database does is destroy the local reading plan information. When you restart Logos we pull down the missing Reading Plan information that was last successfully synced. This means if you've progressed in the reading plan you'll need to use the "catch up to here" option to make it current. It shouldn't disrupt your community reading plan, but you can always move the database file out en lieu of deleting it in case something bad does happen, and then you can put it back if that's the case.

NB.Mick

https://community.logos.com/discussion/comment/722420#Comment_722420

Thanks Tommy!

Closed Logos, renamed the ReadingPlan.db file, started Logos: everything fine.

Mick

Thomas Ball

https://community.logos.com/discussion/comment/722438#Comment_722438

Thanks Tommy!

You're welcome, Mick. I'm glad everything is working fine now.

Paul Coleman

https://community.logos.com/discussion/comment/722458#Comment_722458

Managed to figure out the "Unique Folder" reference and resolved this same sync error. I did have to reset my layout, close some old docs from a previous study, and reopen the correct docs and reference books, but the sync issue is no longer showing an error.