Bug: Sign in form broken

Login Screen I recently purchased a new iPhone 6 and installed the Logos Bible App. The App launches fine and then asks for the customary sign in with Email and Password. I can enter my email but then, when tapping on the form to input my password, my email disappears. If I try to enter the password first and then the email, the password disappears. In short, I cannot enter both email and password. I have deleted the app, turned off my iPhone, reinstalled, etc., twice. I have also done a hard reset on the phone. The issue remains unresolved.

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Comments

Kevin Byford (Faithlife)

Hi Miguel,

Welcome to the forums. What version of iOS are you running?

JT (alabama24)

https://community.logos.com/discussion/comment/723737#Comment_723737

What version of iOS are you running?

Certainly 8.X

Kevin Byford (Faithlife)

https://community.logos.com/discussion/comment/723756#Comment_723756

Yes, obviously. I'm asking for the full version.

JT (alabama24)

https://community.logos.com/discussion/comment/723758#Comment_723758

[Y] [:)]

Miguel Labrador

https://community.logos.com/discussion/comment/723772#Comment_723772

8.12 12b440 and no, I don't want to update the ipsw

JT (alabama24)

https://community.logos.com/discussion/comment/723791#Comment_723791

8.12 12b440 and no, I don't want to update the ipsw

Why? Is your device Jailbroken?

Miguel Labrador

https://community.logos.com/discussion/comment/723797#Comment_723797

Yes, it is Jailbroken as I currently reside in a Foreign Country and it's necessary.

Kevin Byford (Faithlife)

https://community.logos.com/discussion/comment/723881#Comment_723881

Yes, it is Jailbroken as I currently reside in a Foreign Country and it's necessary.

Well, that might explain what is happening. We do not support jailbroken iOS devices or rooted Android devices. I have never heard of any issues with text disappearing during sign in like you are experiencing and this code hasn't changed in a long time.

Miguel Labrador

https://community.logos.com/discussion/comment/723883#Comment_723883

That would normally explain it, but I have blocked the code that checks for Jailbreak. Like Skype, which doesn't play nice with jailbroken phones, it can't see that it's jailbroken. Additionally, my other 2 jailbroken devices are running the Logos Bible app just fine.

Kevin Byford (Faithlife)

https://community.logos.com/discussion/comment/723892#Comment_723892

That would normally explain it, but I have blocked the code that checks for Jailbreak. Like Skype, which doesn't play nice with jailbroken phones, it can't see that it's jailbroken. Additionally, my other 2 jailbroken devices are running the Logos Bible app just fine.

Everything works in the test scenarios we have and we don’t know if software installed through the jailbreak is messing with the system. Jailbreaks interfere with software in ways that aren’t always obvious.

In any case, as I said before we can't support it. If you already have two other jailbroken devices that are running the Logos app then I suggest you use those.