[closed] BUG: Logos 6 CRASH

Purchased Vyrso titles in multiple purchases which were download and indexing. Count on home page matched total number of new resources. Had library in floating window sorted by last updated date - new items did not show although from the time I would have expected them. Checked the yellow icon on home page - showed twenty-something percent complete. Opened one resource from updated list, very slow updating (received system not responding message), eventually came up. Clicked on home icon to go back to home page and the system disappears - off screen and off task manager. Attached are logs - saved BibleIndex, LibraryIndex, ResourceManager and UpdateManager.

7573.May 10.zip

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Dave Hooton

It looks as if it crashed quickly, so we need a log from Windows Event Viewer at the time of the issue.

Did Indexing complete?

MJ. Smith

https://community.logos.com/discussion/comment/724885#Comment_724885

Faulting application name: LogosCEF.exe, version: 1.2.1.4, time stamp: 0x5457f831

Faulting module name: libcef.dll, version: 3.2062.1898.1, time stamp: 0x5450b6a7

Exception code: 0xc0000005

Fault offset: 0x0000000000a97ed2

Faulting process id: 0xcf0

Faulting application start time: 0x01d08b95a3090c63

Faulting application path: C:\Users\mjesp_000\AppData\Local\Logos5\6.3.0.0029\LogosCEF.exe

Faulting module path: C:\Users\mjesp_000\AppData\Local\Logos5\6.3.0.0029\libcef.dll

Report Id: 35479c29-f79c-11e4-8287-54271ebeb8ae

Faulting package full name:

Faulting package-relative application ID:

When I restarted, the indexing went normally and completed in a reasonable length of time. Thanks for reminding me of the event viewer. I'd noticed that the error report didn't tell me much.

This has happened once before but I blamed the cat ... unjustly.

Dave Hooton

https://community.logos.com/discussion/comment/724886#Comment_724886

There is an error in the CEF log, but I'll let the developers resolve this

Bradley Grainger (Logos)

https://community.logos.com/discussion/comment/725180#Comment_725180

Is there a crash for Logos.exe? (It probably precedes the LogosCEF.exe crash.)

MJ. Smith

https://community.logos.com/discussion/comment/725297#Comment_725297

I don't find any. Should I be looking elsewhere?

Dave Hooton

https://community.logos.com/discussion/comment/725372#Comment_725372

It could come under .NET Runtime as well as Application Error. But you appear to indicate that the Application Error (for CEF?) is the only one close to the time of the issue?