"Could not copy files to sd card" error
Comments
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Dave
I did not know that the app had a problem before, and i was using Bible 4.3.9 before I uninstalled and then installed it Bible again but then none of my books will download now.
I tried to install the faithlife study Bible like you said in this post. This is still not working for me so i only have LEB Bible downloaded.
What can i do to fix this? do i need to wait for you guys to do something. I need detailed steps because i don't really know what it is you are asking us to do.
I am not happy because i use my tablet almost everyday. And now i can't.
This was my understanding:
- Go to Google Apps and install a program like Noet or Verbum from Faithlife.
- Log in using the same email you use for Bible.
- Close out Noet/Verbum.
- Open Bible
- Try to install the books again.
I had this problem last night and there were a couple of times I had to download the books a few times to make it succeed. But right now, it seems to work.
WIN 11 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
Verbum Max0 -
One of our services is down or degraded this morning. This will cause books to not download most or all of the time. We're working on bringing the service back up.
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Thanks David
I tried that but it did not work for me.
Dave the service may be the problem for me.
I also sent in logs from my device to logos and called tech support about this.
it's 10 pm here so i'm hoping this will be better in the morning when i go to the office.
Thanks everyone.
L4 BS, L5 RB & Gold, L6 S & R Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum, L10 Baptist Silver
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey iPad Mini 6, iPhone 11.0 -
i am getting this as well. The above steps did not work. This all started when i told the Logos app to update (i have not updated the Vyrso or Faithlife apps).
Is there a way on the desktop to make a collection of books which are on my Nexus7 which are in the Logos app ?
That way i would at least know all the books that i had previously downloaded into the Logos app and then i could uninstall the Logos app and re-download the same books.
EDIT:
i ended up using the Library with the Column sorted for Device and manually went thru all the books 1 at a time to see which ones that i had downloaded into the Logos app. (since i kept most of the books in this app it turned out easier to note which ones that were not downloaded into the Logos app).
Then i created a new Collection and started with Device=nexus (since i only have 1 device & had named it nexus).
i realized that when i get to uninstalling the Logos app that all these book names will go away. So i manually dragged them to the Plus these resources. (i was disappointed that i could not just select all of them and drag them once. That didn't even work trying to drag them from the library to the collection).
Then i removed the RULE to see if the collection count match what the rule showed (and it did). So now i have a list of which books that i originally had downloaded into the Logos app on my nexus.
Guess now i need to UNINSTALL the Logos app and then have it download these books again.
It will take some time since i had over 100 books downloaded into the Logos app. i don't keep so many in the other 2 apps because i used them as a quick way to view other translations (between the 3 apps i can view 6 translations without having to change books).
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Is there a way on the desktop to make a collection of books which are on my Nexus7 which are in the Logos app ?
That way i would at least know all the books that i had previously downloaded into the Logos app and then i could uninstall the Logos app and re-download the same books.
Our servers sync which resources are downloaded to your device. If you uninstall and reinstall the app, books that were previously downloaded should automatically download again (assuming you are using the same sign-in account).
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Our servers sync which resources are downloaded to your device. If you uninstall and reinstall the app, books that were previously downloaded should automatically download again (assuming you are using the same sign-in account).
Thanks Kevin !!
Guess i will find out shortly [:O]
Edit:
i guess my big problem is i only connect to the wifi once every few months. Usually i am just reading the Bible versions during Sunday School & Church.
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Kevin,
If you uninstall and reinstall the app, books that were previously downloaded should automatically download again (assuming you are using the same sign-in account).
Uninstall/reinstall went pretty quick. But i don't see anything downloading. Is there something that i need to do to get this started? (i am connected to the wifi)
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You can download the app to computer,then copy this app from pc to android devices.Maybe you need some tool to help.
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To Alan: I have a Google Nexus 7 2013 and I am having the same issue with Logos Bible and Faithlife apps. Uninstalling them and reinstalling from Google Play has not worked, neither has a factory reset. I have contacted Nexus as well as Logos and have yet to get a solution. Is there an internal problem?
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To Alan: I have a Google Nexus 7 2013 and I am having the same issue with Logos Bible and Faithlife apps. Uninstalling them and reinstalling from Google Play has not worked, neither has a factory reset. I have contacted Nexus as well as Logos and have yet to get a solution. Is there an internal problem?
What version of Android are you running? The apps require Android 4.1.x or above.
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No joy. Tried all the above work arounds. All faithlife apps go immediately to error screen "cannot copy data to sd card" galaxy s3 android 4.4.2. Freedom pop/ sprint. Logos tech help email said "make data go to phone" but I cannot even open the app to change settings.
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No joy. Tried all the above work arounds. All faithlife apps go immediately to error screen "cannot copy data to sd card" galaxy s3 android 4.4.2. Freedom pop/ sprint. Logos tech help email said "make data go to phone" but I cannot even open the app to change settings.
Hi Steven,
Copying Logos data to the SD card is unsupported. It *may* work for some newer devices on some newer versions of Android, but for the vast majority of devices it will not.
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I don't care where it goes. I just want to use the app with all my books on it. I would be happy to send it to the phone but I don't have any options. When you say it is not supported that doesn't help me figure out how to get the app Working. Does anyone know how to fix this?
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I don't care where it goes. I just want to use the app with all my books on it. I would be happy to send it to the phone but I don't have any options. When you say it is not supported that doesn't help me figure out how to get the app Working. Does anyone know how to fix this?
Is the device rooted or is it using a factory supported Android?
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thanks Kevin for sticking with me. The phone is galaxy s3 sph-L710. after doing some research I read that it is rooted as all Freedom Pop phones are (trust me - that is not something I could accomplish). It is android version 4.4.2 but from my research there are no further updates available on the andriod version for this phone. It sounds like this version (4.4.2) messed with the write protection to sd card from 3rd party apps. I can move info from the phone to the sd card memory, but the problem persists: whenever I open the app it goes to a login title screen for a split second then goes to the error screen that says "could not copy files to sd card" with no other options to choose. I have uninstalled and reinstalled the app multipe times, formatted the sd card, used another freedom pop phone with a different sd card. I have tried all the work arounds previously mentioned but get nowhere. I know you will say "we dont support rooted phones" but I'm sure there has got to be an answer to this problem. Any suggestions?
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I don't have any further suggestions, unfortunately.
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Ok I got the bible app to work. I had vyrso installed as well. So I started vyrso and then reinstalled bible app and it worked. And all the reading plans appeared right too. Had to re-download everthing, but I am fine with that.
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