Zondervan Video Lectures Not Downloading

I don't know if I'm the only one so I thought I'd ask here. The Zondervan Biblical Languages Video Lectures were just released. The Greek lectures downloaded, but the Hebrew ones are missing (the one I want to watch, of course). Any one else experiencing this? I restarted the program and typed "Update Now" in the command box a few separate times.

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Joseph Turner

Mine also downloaded Basics of Biblical Greek but not Basics of Biblical Hebrew.

Ron

I have the same problem

Wayne Clarke

https://community.logos.com/discussion/comment/730691#Comment_730691

Likewise, just the BBGVL downloaded for me.

Anthony Sims

So, I just called Tech Support...They said the Hebrew lectures would be available "soon." I asked if "soon" meant today, days, or weeks and they're not sure.

Edit: the product page also says that they're "currently not available."

Kyle G. Anderson

https://community.logos.com/discussion/comment/730712#Comment_730712

This was an error on our part. The Hebrew lectures are finished but we didn't actually publish it. Without publishing it, there is nothing for you, the user, to download.

However, we're in the process of publishing it right now.

I apologize for the inconvenience.

Matthew C Jones

https://community.logos.com/discussion/comment/730718#Comment_730718

This was an error on our part. The Hebrew lectures are finished but we didn't actually publish it. Without publishing it, there is nothing for you, the user, to download.

However, we're in the process of publishing it right now.

I apologize for the inconvenience.

It is not like the ship date just snuck up on us. What ETA are we looking at?

Francis

https://community.logos.com/discussion/comment/730779#Comment_730779

I don't mean to come across as unreasonably impatient, but my account was debited yesterday and more than 24 hours later half the product is still missing. How long will it take to get this "published"?

Brandon Adent (Logos)

https://community.logos.com/discussion/comment/730919#Comment_730919

Hello all.

This resource is now available on desktop platforms. It should be available on mobile sometime this afternoon.

Thanks for your patience, and I apologize for the inconvenience.

Francis

https://community.logos.com/discussion/comment/730991#Comment_730991

Confirmed. Downloaded and indexing. Thank you.

Kenneth Neighoff

https://community.logos.com/discussion/comment/730992#Comment_730992

Has anyone seem the Hebrew videos on mobile devices yet?

Simon’s Brother

https://community.logos.com/discussion/comment/731310#Comment_731310

Has anyone seem the Hebrew videos on mobile devices yet?

The product page continues to make the disclaimer: "Basics of Biblical Hebrew Video Lectures is not currently available on mobile." with no indication as to if/when it will be available on mobile. They are now accessible from within the Logos Desktop application.

Kenneth Neighoff

https://community.logos.com/discussion/comment/731317#Comment_731317

Has anyone seem the Hebrew videos on mobile devices yet?

The product page continues to make the disclaimer: "Basics of Biblical Hebrew Video Lectures is not currently available on mobile." with no indication as to if/when it will be available on mobile. They are now accessible from within the Logos Desktop application.

i know what the product page says, and I also know what Brandon said, as well-

Brandon Adent | Forum Activity | Replied: Yesterday 10:40 AM

Hello all.

This resource is now available on desktop platforms. It should be available on mobile sometime this afternoon (Friday)

Thanks for your patience, and I apologize for the inconvenience.

That's why I was asking.

SteveHD

https://community.logos.com/discussion/comment/731333#Comment_731333

I had not checked on the mobile yet. Just found both Hebrew and Greek on my iPhone.

Fasil

https://community.logos.com/discussion/comment/731362#Comment_731362

it's available now.