[RESOLVED] BUG: Logos 6.4.0.15 won't open

I cannot get Logos to open. The program suddenly crashed when I closed u and moved my laptop to a new location. I have rebooted / did a cold boot by having my Mac do a force quit - but nothing is working. I think this is a Beta. I signed up for it recently. Any help?

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Graham Criddle

Please ensure logging is enabled and post logs after a failed startup attempt - details at https://www.logos.com/support/logos6/mac/report-problem

Dylan Rondeau

I cannot get Logos to open. The program suddenly crashed when I closed u and moved my laptop to a new location. I have rebooted / did a cold boot by having my Mac do a force quit - but nothing is working. I think this is a Beta. I signed up for it recently. Any help?

Are you opening from the Dock? Please try opening from the Applications folder and let me know if that works. Beta 2 (6.4.0.15) includes framework changes to get rid of the need of the alias Dock icon, but you'll need to delete your existing Dock icon and replace it from the Applications folder. Trying to open the old Dock icon will fail to launch.

Ron Corbett

https://community.logos.com/discussion/comment/732860#Comment_732860

Thanks Graham: I made a log file [attached FYI].

Thanks Dylan: I followed your instructions also ... and it worked. Problem RESOLVED.

i'm up and running

1754.LogosLogs.roncorbett.20150604-111858.zip

Dave Hooton

https://community.logos.com/discussion/comment/732883#Comment_732883

Problem RESOLVED.

Thanks Ron!