[ACK] Error or Bug Resources are ready to be added
I have the blue number 1 in the top right side.
It shows resources are ready to be added to your library, and sync says that everything is update.. so which is it am i up to date or does something still need to be downloaded?
I have this on both my old PC, and the new MacBook Pro.
L4 BS, L5 RB & Gold, L6 S & R Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum, L10 Baptist Silver
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey iPad Mini 6, iPhone 11.
Comments
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Logos recently moved to a system where resources can be downloaded and indexed without a restart... but there are some situations where a restart is still necessary. Have you tried restarting?
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
I am still having this same problem with the number 1 showing up all the time.
I have updated and restarted the system and Logos but this has not changed. are other Mac users having this problem?
Lee
L4 BS, L5 RB & Gold, L6 S & R Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum, L10 Baptist Silver
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey iPad Mini 6, iPhone 11.0 -
If you post your log files, I can take a look to see what is happening.
Andrew Batishko | Logos software developer
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How do we enable logs, I am new to Mac. I have the new 2015 MacBook Pro w/ OS X Yosemite running.
L4 BS, L5 RB & Gold, L6 S & R Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum, L10 Baptist Silver
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey iPad Mini 6, iPhone 11.0 -
Lee said:
How do we enable logs, I am new to Mac. I have the new 2015 MacBook Pro w/ OS X Yosemite running.
Details on enabling and posting logs on Mac are available at https://www.logos.com/support/logos6/mac/report-problem
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alabama24 said:
... but there are some situations where a restart is still necessary. Have you tried restarting?
I'd like to see the restart option built into the notification again. It helps not to have to restart every time I download new recourses. But the blue clickable restart option in the notification itself was handy. Now we manually have to close and open Logos.
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Ok, now how do i find my logos files on Mac?
Hum, now i feel that i'm back at computers 101... or should I say Mac 101..
L4 BS, L5 RB & Gold, L6 S & R Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum, L10 Baptist Silver
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey iPad Mini 6, iPhone 11.0 -
Lee said:
Ok, now how do i find my logos files on Mac?
For logging purposes? If so, don't worry about that for now. Instead, follow the mac log link in my signature line.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
thanks alabama
I did setup the logging program.
But i can't find the location of the logs on the hard drive so i can post them.
L4 BS, L5 RB & Gold, L6 S & R Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum, L10 Baptist Silver
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey iPad Mini 6, iPhone 11.0 -
Lee said:
But i can't find the location of the logs on the hard drive so i can post them.
If you followed the steps properly, a zip file will be placed on your desktop. See #4:
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
L4 BS, L5 RB & Gold, L6 S & R Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum, L10 Baptist Silver
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey iPad Mini 6, iPhone 11.0 -
Unfortunately I'm getting this same indication after re-starting several times (Resources are ready to be added to your Library) in the upper right. Attaching my log files.
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This thread will likely be moved to a more appropriate forum (Logos 6) for attention from Developers
Dave
===Windows 11 & Android 13
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Dave have the logs been looked at?
Lee
L4 BS, L5 RB & Gold, L6 S & R Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum, L10 Baptist Silver
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey iPad Mini 6, iPhone 11.0 -
Andrew should respond in due course.
Dave
===Windows 11 & Android 13
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Lee, I need you to post the .zip file that contains all the log files not just the LogosError.log file. See Alabama's note above.
Andrew Batishko | Logos software developer
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Warren Clifton said:
Unfortunately I'm getting this same indication after re-starting several times (Resources are ready to be added to your Library) in the upper right. Attaching my log files.
Warren, try the following steps:
- Make sure the application is not running.
- Copy the following file to your desktop: C:\Users\Warren Clifton\AppData\Local\Logos\Data\rkgd5f5u.rwl\ResourceManager\Resources\sa_r0001.lbxlls
- Delete the above file.
- Restart the application.
- In the command bar, enter the command: update resources
- After the blue notification icon goes away, you can verify that the file has updated correctly by opening the resource "South African Survey 2000/2001"
- If this works, you can delete the file you copied to your desktop
Andrew Batishko | Logos software developer
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L4 BS, L5 RB & Gold, L6 S & R Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum, L10 Baptist Silver
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey iPad Mini 6, iPhone 11.0 -
Is the zip file ok? is this being looked at?
Thanks
L4 BS, L5 RB & Gold, L6 S & R Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum, L10 Baptist Silver
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey iPad Mini 6, iPhone 11.0 -
I'm sorry for missing your response on this.
Use the same steps I gave above for Warren, but delete the file: /Users/arnoldgarrison/Library/Application Support/Logos4/Data/zmzrzc5j.tky/ResourceManager/Resources/HCSBHARMNYGOS.logos4
Andrew Batishko | Logos software developer
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Thanks Andrew,
The notification has disappeared.
Regards,
Warren
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Hello Andrew
I could not find the file you listed, and I am still having problems with the #1 resources are ready to be added.
Can you check the below listed log files.
L4 BS, L5 RB & Gold, L6 S & R Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum, L10 Baptist Silver
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey iPad Mini 6, iPhone 11.0 -
Are you able to find the path at: /Users/arnoldgarrison/Library/Application Support/Logos4/Documents/zmzrzc5j.tky/ResourceManager/Resources
Does the book Harmony of the Gospels by Kendell Easley and Steven Cox show up in your library?
If the book can not be found in your library, you might be able to resolve the issue by deleting the following folder then running the application and using the command "update now":/Users/arnoldgarrison/Library/Application Support/Logos4/Data/zmzrzc5j.tky/ResourceManager/Downloaded/LLS:HCSBHARMNYGOS/
Andrew Batishko | Logos software developer
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Andrew
Yes the book was not in my Library. after deleted the folder and updated. it did add the resource, But I still have the blue number 1 showing.
I am adding a new log file.
L4 BS, L5 RB & Gold, L6 S & R Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum, L10 Baptist Silver
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey iPad Mini 6, iPhone 11.0 -
Lee said:
Andrew
Yes the book was not in my Library. after deleted the folder and updated. it did add the resource, But I still have the blue number 1 showing.
I am adding a new log file.
Lee, let's take this discussion to your other thread so we can keep the issue grouped together. https://community.logos.com/forums/t/113329.aspx
Andrew Batishko | Logos software developer
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