Library/Licenses Different on different computers with Verbum 6.4!

I have 3 installs, first - Windows 7 x64 which was in the beta program of 6.4. Second, I have a Mac version which stayed on the latest 6.3 release (including SR's) until the update came across for 6.4. Third, I also have a Windows version of Logos at work, it too stayed on 6.3 until the update came out.

I watch my count of resources very closely, as I tag them all. After the Mac and work/Windows version of Verbum updated to 6.4, they both had 5 additional resources! Yet - a compare of the resources folder was identical between the Mac and the Windows version that was in beta testing. After the update, the two Verbum installs had 5 additional resources in my Library!

I have done some filtering to narrow it down, and I found the first resource - see attached graph. It is an old resource, but what the picture shows is if I open it via 'logosres:ecfrco.lsf' from the command box, it says I do not have a license. Yet if I locate it in my library, and click on it, it comes up - you can see it in the lower panel. It does not show up in my library on the Verbum install used for beta testing.

On the Mac I tried "Delete Unlicensed resources" - I can still open the resource on that computer and read the whole book.

So I am very confused what to do - this file is not in my beta testing library, yet it is in the resources folder. SCAN does not pick up the license either, I copied it to a separate folder and tried that.

So the problems seem to be:

1. I have licenses that appear to be honored on newly updated 6.4 installs of Verbum but not my regular working install that was in the beta test. I can fully read the book (and I suspect the other 4 resources,which I don't know what they are at the moment), yet they will not even appear in my library on the beta test Verbum install.

2. opening the file with 'logosres" appears not to work.

To me #1 is the more serious, how do I get all my licenses on my one computer? Thanks.

Find more posts tagged with

Comments

NB.Mick

Don,

since this is a *.lsf resource, it might help you to check out my experiences with delete unlicensed resources in the second half of this beta thread: https://community.logos.com/forums/t/106042.aspx such as:

there was a bug - now fixed in Logos, not sure about the Verbum codebase - that deleted the *.lix but not the associated *.lsf file, even though I had the license, but you need both files to display it;
it was deleted since Logos thought the file extension should be *.LIX and *.LSF in uppercase (I never changed that to the lowercase that was deleted);
update resources couldn't bring it back
I learnt that open requires a resource name, not a filename to work, so open xyz.lsf will always show "can't open" (the better message for "you don't have a license" which used to be a good guess for the reason back when that was spec'd but should have long been changed)

And a guess: since this kind of resource comes from Libronix CD-ROMs, not from downloads, it might never show up on a Mac unless manually copied there.

Don Awalt

https://community.logos.com/discussion/comment/739871#Comment_739871

Thanks Mick, I did just come across your post, not sure I understand what it means in its entirety though!

I had just discovered that the Mac version which DOES have a license to the resource, does have both the LSF and LIX file. So on my Windows PC I put both files into a folder and did a SCAN. It still does not come in.

I suspect the 5 missing resources are ones without an LIX file. How do I Get those back in my library given this situation?

Thanks!

Don Awalt

https://community.logos.com/discussion/comment/739875#Comment_739875

And to be clear, in the Windows machine there is only ECFRCO.LSF (all caps, I saw that might be important) - what I tried to SCAN without success had that file name and ECFRCO.LIX (all caps), and it did not find it.

Does the resource get restored by just adding the .LIX file into my Resources folder?

Don Awalt

https://community.logos.com/discussion/comment/739877#Comment_739877

Sorry for the consecutive posts - I think this is the last one until I hear back :-)

I just compared Mac - WIndows resource folders for LIX files, and there are 5 in the Mac folder that are not in the Windows folder. So this is the problem, question is what to do about it.

NB.Mick

https://community.logos.com/discussion/comment/739877#Comment_739877

Does the resource get restored by just adding the .LIX file into my Resources folder?

yes, at least that was my experience.

If you put ECFRCO.LIX into the Resources folder along with ECFRCO.LSF, the open command should work for logosres:ecfrco but not if you add any of the file extensions.

Don Awalt

https://community.logos.com/discussion/comment/739883#Comment_739883

I added the LIX file in, and even closed and reopened Verbum, and it recognizes the name of the resource when I type in logosres:ECFRCO, but I still get "you do not have a license".

Now I complicated things, before I originally posted I did a "Rebuild index" wondering if the index was corrupt. I tried pausing and then restarting, it still does not see it. Maybe the rebuild index has to finish before it will work?

I have a little bit of bull in a china shop in me when it comes to problem solving :-)

Don Awalt

https://community.logos.com/discussion/comment/739898#Comment_739898

Sorry - it's a different error now I did not read it closely, yet when I type the name in the command box it even says "4% read":

Andrew Batishko

https://community.logos.com/discussion/comment/739901#Comment_739901

Don, I apologize for the trouble you are having. I recommend the following steps:

Exit the application
Delete ECFRCO.LSF and ECFRCO.LIX from your Resources folder.
Copy the two files from one of the installations that is working into a temporary folder.
Start up the application, and use the scan command on the temporary folder with the two files

It seems like the application is confused about the discovered state of the resource, and I'm hoping that this will reset things properly. If this doesn't work, then I'll want a log file from the scan attempt, so please ensure that logging is turned on for step 4.

Don Awalt

https://community.logos.com/discussion/comment/739919#Comment_739919

OK, I will do it, but I may not have to! As I said above, I started a Rebuild Index thinking this might all be a corrupt index before I started this thread. Right now it is at 66% complete. ABout 20 minutes ago, before I Saw your thread, I added the 5 missing LIX files back in. And in the last couple of minutes, my Resource count in the Library has jumped by 5! ECFRCO is there, as are the other 4 files who did not have a LIX file (I found what they were once I Knew the problem). I guess the rebuild index came across those LIX files and added them in?

Andrew Batishko

https://community.logos.com/discussion/comment/739933#Comment_739933

OK, I will do it, but I may not have to! As I said above, I started a Rebuild Index thinking this might all be a corrupt index before I started this thread. Right now it is at 66% complete. ABout 20 minutes ago, before I Saw your thread, I added the 5 missing LIX files back in. And in the last couple of minutes, my Resource count in the Library has jumped by 5! ECFRCO is there, as are the other 4 files who did not have a LIX file (I found what they were once I Knew the problem). I guess the rebuild index came across those LIX files and added them in?

Great! My guess is that restarting actually restored the resources, but the library catalog needed a bit of time to straighten things out.

Don Awalt

https://community.logos.com/discussion/comment/739953#Comment_739953

Thanks Andrew! Upon further investigation after the rebuild index finished, I had only 5 LIX files left in my resources folder (directory <g>) from the old days. They are all there again!

For my understanding, what caused this - was it a Delete Unlicensed Resources I did when in beta for 6.4 or something else?

Andrew Batishko

https://community.logos.com/discussion/comment/740090#Comment_740090

For my understanding, what caused this - was it a Delete Unlicensed Resources I did when in beta for 6.4 or something else?

I'm very sure that was exactly it. NB.Mick nailed it in his post.

Don Awalt

https://community.logos.com/discussion/comment/740117#Comment_740117

Thanks Andrew and Nick for walking me through this!