clicked on update; logos won't open

i opened my logos 4 mac software this afternoon and there was a message that there was an update. ever eager to have more available, i clicked on it.

the update loaded, i went to open logos 4 mac and it crashed. i have tried relaunching; restarting; called tech support and downloaded it again and moved it into my applications folder, replacing the old one...all with the same result.

help?

new logos user...let alone new logos 4 mac user...

thanks!

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Comments

Kevin Becker

you need to upload logs so the forum community can help

Here's instructions

http://community.logos.com/forums/t/6731.aspx

J.R. Miller

https://community.logos.com/discussion/comment/75179#Comment_75179

Welcome Thomas, if you follow Kevin's advice we will work together to get you up on running the L4mac.

thomas e donnelly jr

https://community.logos.com/discussion/comment/75182#Comment_75182

i clicked on the link to download the file you suggest and my mac tells me that there is no application to open it..?

Tom Philpot (Faithlife)

Thomas,

Our last update crashes immediately on Leopard. We're working on a fix right now and hope to have one posted very soon. Of course, you'll need to manually download the update. I'll try to post in this thread when it becomes available.

Tom Philpot (Faithlife)

https://community.logos.com/discussion/comment/75241#Comment_75241

Alpha 10a is available now from www.logos.com/logos4mac.