Differing Counts of Resources

On a giving mobile app (say, the Logos app), resource counts should be identical on mobile devices.  The Resource count on Desktop will be different because the mobile apps include free resources whereas the Desktop app does not.

Differing resource counts nearly always indicate that the apps were not given enough time to finish Loading the library and/or indexing.  A lot of background processing occurs and if you switch out of the app before that is finished, things can go awry.

Here's what I recommend, but before following this recommendation please note that on the Android side if you clear the app cache you will delete all downloaded resources.  If you have 9,000 downloaded resources it's obviously going to take a very long time to download them again.

Therefore, on the Android side I recommend you do this one device at a time (which will allow you to still have a working device that you are not updating):

On the Android side:

1. Make sure you have a solid wifi connection.
2. Install the latest version of the app (4.6.1 for Android).
3. Clear the app cache and then start the app and Sign-in.
4. Navigate to the Library and wait for the Loading Library / Indexing to finish.
5. Do switch away from the Logos app or use the device until this process is complete.

On the iOS side:

1. Make sure you have a solid wifi connection.
2. Install the latest version of the app (4.6.4 for iOS).
3. Navigate to the Home Page and enter "rebuild index" in the Reference field.
4. Navigate to the Library and wait for the Loading Library / Indexing to finish.
5. Do switch away from the Logos app or use the device until this process is complete.