l6 crashes now. :(

any suggestions?

Find more posts tagged with

Comments

I took a quick look, but your logos.log file doesn't indicate a crash. Did you make sure logging was enabled, allow Logos to crash, then grab the logs BEFORE restarting again?

Since your logs indicate you are using beta, this will be moved to the beta forum.

NB.Mick

any suggestions?

multiple:

posting Beta crashes in the Beta subforum (it will reach the right people there)
wait for a fix in Beta 6 (promised by Bradley)
following Bradley's workaround from here: https://community.logos.com/forums/p/113660/752863.aspx#752863 (i.e. don't load to Homepage and don't visit Homepage under L6 Beta 5)

hope this helps,

Mick

NB.Mick

https://community.logos.com/discussion/comment/752921#Comment_752921

I took a quick look, but your logos.log file doesn't indicate a crash.

But the logosCrash.txt does - and it looks like the same crash (4031, IndexOutOfRange) oithers experienced with Beta 5.

Brent Hoefling

https://community.logos.com/discussion/comment/752921#Comment_752921

aughghg, after trying several times, I had given up. didn't think about getting logs before hitting the "close" button. so tried again, and it all came up this time. you're a mirrrrrracle worrrrrker!!

srsly, not sure what happened, but holding shift down this time and it actually loaded this time. weird.

Brent Hoefling

https://community.logos.com/discussion/comment/752924#Comment_752924

I took a quick look, but your logos.log file doesn't indicate a crash.

But the logosCrash.txt does - and it looks like the same crash (4031, IndexOutOfRange) oithers experienced with Beta 5.

I had actually forgotten I was using beta set (switched back). I was asked to use it for an indexing issue I was having before, and it seemed to have fixed it. any case, it is up now, and i initiated a rebuild.

JT (alabama24)

https://community.logos.com/discussion/comment/752926#Comment_752926

I had actually forgotten I was using beta set (switched back)

Not to pick on you (honestly! [:)]), but you posted in the "general" forum. If you are having troubles with the desktop app, you should either post in the L6 or beta forum, whichever is appropriate to your situation. The "general" forum is really for questions like "do you use this resource," etc. Likewise, if you have a question about one of the mobile apps, you should post in the iOS or Android forum. Otherwise the appropriate personnel from FL won't see it.