Cannot Download Logos Bible App

Today I reset my iPad and now the Logos Bible app will not download. It appears to begin to, but then stops and disappears. All other apps seem to be downloading and installing fine. Trying to download via WiFi. Any ideas of what is wrong?

iPad 3rd Gen, WiFi+4G, 64GB, iOS 8.4

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Comments

JT (alabama24)

I have had this problem and needed to wipe the device. I <think> this may be due to iOS not fully releasing data. I noticed once that iOS didn't release all of the space that Logos took up when I deleted the app, and I was unable to reinstall it without a wipe.

My solution is "nuclear," so you might want to wait for FL to respond.

Jonathan Sine

Today I reset my iPad and now the Logos Bible app will not download. It appears to begin to, but then stops and disappears. All other apps seem to be downloading and installing fine. Trying to download via WiFi. Any ideas of what is wrong?

iPad 3rd Gen, WiFi+4G, 64GB, iOS 8.4

Same here. I just noted this in my post "What a mess"

Alabama, wipe the device??? Please tell me this isn't the only solution.

Kevin Byford (Faithlife)

https://community.logos.com/discussion/comment/754332#Comment_754332

We've reported this issue to Apple.

Kevin Byford (Faithlife)

https://community.logos.com/discussion/comment/754335#Comment_754335

Apple has resolved the app download issue.

JT (alabama24)

https://community.logos.com/discussion/comment/754552#Comment_754552

Thanks Kevin! [:)]

Jonathan Sine

https://community.logos.com/discussion/comment/754552#Comment_754552

Apple has resolved the app download issue.

Yes. Thank you!

DivineCordial

https://community.logos.com/discussion/comment/754575#Comment_754575

Yes, it's working now. Thank you.

David Housholder

https://community.logos.com/discussion/comment/754552#Comment_754552

I got the notice, when trying to open Logos on my iPhone and iPad today that the Beta had expired. TestFlight doesn't show any new beta. So I deleted the beta and went to the app store to reinstall the program. My initial experience was as reported in the earlier posts. Now on my iPhone I see the loading indicator moving ever so slowly.

It would appear that this (Monday) morning there is still some problem.

Dave

Graham Criddle

https://community.logos.com/discussion/comment/755101#Comment_755101

I got the notice, when trying to open Logos on my iPhone and iPad today that the Beta had expired. TestFlight doesn't show any new beta

Dave

Kevin will probably see this but beta issues are best flagged in the beta forum.

Graham

Kevin Byford (Faithlife)

https://community.logos.com/discussion/comment/755101#Comment_755101

I got the notice, when trying to open Logos on my iPhone and iPad today that the Beta had expired. TestFlight doesn't show any new beta.

The beta apps (4.6.4) shipped to stable on July 20 - https://community.logos.com/forums/t/113239.aspx . The new Logos beta app is called Logos vNext (4.7.0) and includes three new features. It's odd that you didn't see it in TestFlight but I'll check to see if you are on the invite list.

So I deleted the beta and went to the app store to reinstall the program.

FYI, you don't have to delete the beta to install the stable version.

My initial experience was as reported in the earlier posts. Now on my iPhone I see the loading indicator moving ever so slowly.

It would appear that this (Monday) morning there is still some problem.

The problem doesn't exist for me, I just installed successfully. If the same problem still existed nobody would be able to install the app from the Apple Store (not even Apple) which is what was resolved last week.

David Housholder

https://community.logos.com/discussion/comment/755101#Comment_755101

I finally got the apps downloaded; it was a very slow process. But another app did the same slow load, so I assume it was an issue with the iTunes servers.