Despite repeated restarts after closing all resources this message remains. Any help appreciated.
Hi David - and welcome to the forums
Which version of Logos 6 are you using - and are you running on Windows or Mac?
Graham
Mac OSX 10.10.5 (updating as we speak)
Logos Bible Software 6.6 SR-2 6.6.0.0069
Please enable diagnostic logging, start Logos and then - after the message has appeared - stop Logos and post logs as a reply to this thread
Details at https://www.logos.com/support/logos6/mac/report-problem
6523.Logos.log
Is there an indexer log file?
1524.Indexer.log
Thanks - but it says logging is not enabled.
Did you enable logging as per the article I linked to?
Yes. The log file is time stamped so it shows that it was run this evening.
But what it says n the file is that Logos Logging was not enabled.
Need another Mac user to comment further
I opened the Log folder and checked the contents.
I then turned on logging per the wiki. Opened and closed Logos. Noted a log file had been created I then turned off logging. I made a copy of the log file which is what I uploaded.
This says
Marking resource update 'Resource LLS:29.1.12' for later discovery. Resource Version: 2013-09-20T17:55:25Z, Update SourceVersion: 2015-06-30T16:42:11Z ...UpdatePipelineManager | Job finished in DiscoveryUpdateStage queue: 'Resource LLS:29.1.12' (DiscoveryFailed).
So there is a problem with discovering the New Bible Commentary. I received the 2015-06-30T16:42:11Z version OK, so try
All done. No difference.
as it happens, he is not alone in this issue. I'm running the beta though, and will make a thread in that forum.
Delete /Users/davidolsen/Library/Application Support/Logos4/Data/oo5llksz.p4z/ResourceManager/Downloaded and
/Users/davidolsen/Library/Application Support/Logos4/Data/oo5llksz.p4z/DownloadManager/DownloadManager.db.
Start Logos
All done but I still have the message.
I can only suggest you contact Tech Support
