Highlighting and notes not working on iPhone and ipad

Hi friends,

Last night as I was doing my nightly bible reading in bed, I found that highlighting and note taking no longer works on either my phone or iPad. It was working 2 nights ago, but now when I try highlight by either dragging my finger (what I normally do), or by selecting the text and manually trying to enter a highlight or note, nothing happens. I have restarted the app and the device but neither works. If it was just my iPad I would think it is something wrong with my device, but since it's both my phone and iPad it seems like it must be something on Logos' end? But I checked the App Store and it doesn't look like there were any recent updates that would have broken the notes function. Anyone know what might be going on?

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Comments

Graham Criddle

Hi Ben

Ive just tried making notes and highlights on my iPad and it works fine.

i have seen something similar to what you are reporting on a number of occasions but not recently.

Do you get the same thing if you operate in airplane mode? This would eliminate any interaction with Logos servers

Ben Hein

Thank you for responding Graham. I tried airplane mode but it didn't resolve the issue.

Graham Criddle

Thank you for responding Graham. I tried airplane mode but it didn't resolve the issue.

That says it's nothing to do with Logos servers but local to your devices.

Which app are you using and which version?

Do you get the same lack of highlighting in all resources?

Ben Hein

Good question. Just realized it's only a problem in my esv bible. I tried removing it and then redownloading to the device, but that didn't work. Any ideas? It's peculiar that it would stop working on both devices. My phone is ios9, iPad is still on 8. Both have most recent version of the app