Bug?: Problem with Notifications

Hmm...when you click the notification bell, the notifications should appear in a small popup. What browser are you using?

Can you view this page? https://faithlife.com/notifications

maybe a popup blocker / anti-adware extension or so blocking the popup?

That's certainly possible. Opening a private browsing window or incognito window is one way to temporarily disable browser extensions from running on a page.

Hmm...when you click the notification bell, the notifications should appear in a small popup. What browser are you using?

Can you view this page? https://faithlife.com/notifications

Thanks! Yes, I can view that page.  And I tried it on Chrome and all of the sudden the little red circle was back!  I had been using Internet Explorer. That must have been my first mistake. [:$]

Ah - we do support Internet Explorer, and I have found the bug you ran into! We'll get a fix shipped shortly.

Ah - we do support Internet Explorer, and I have found the bug you ran into! We'll get a fix shipped shortly.

Good to know I wasn't going crazy! Thanks!

It appears to be functioning as it should in Internet Explorer now.  Thanks!

It is working on Internet Explorer, but the little red circle is only a quarter of a circle. when there are new posts (so the number of new posts within the circle is not legible). Not a big deal, but I thought I'd point it out in case it's not just me.

Ah - we do support Internet Explorer, and I have found the bug you ran into! We'll get a fix shipped shortly.

Dustin, is it by chance possible you fixed the $§*! Internet Exlorer by breaking Chrome?

I see this all the time

and some News items that I know come up as notifications, such as posts by Faithlife Today, but clicking the icon does not do anything.

I'm unable to repro the behavior you're describing in Chrome - if you force-reload the page, does the icon work again?

No it doesn't. The bell shape gets blue on mouse-over but no reaction on click. Btw the same goes for the Messages icon, whereas "my" icon opens my profile when I click it. 

Hmm, that is odd...A couple things to try:

- Does it work in Internet Explorer for you?

- Does it work in an Incognito Window in Chrome?

Hmm, that is odd...A couple things to try:

- Does it work in Internet Explorer for you?

- Does it work in an Incognito Window in Chrome?

no to both (IE 10, seing the quarter-circle for the number)

We shipped a fix for this issue. Is the notifications button working properly for you now?

Yes, for some time now. Sorry for not posting back earlier and thanks a lot for fixing it!

We shipped a fix for this issue. Is the notifications button working properly for you now?

Yes, thanks! All is well now. [:)]

I'm having this issue now on Safari 9.0 on OS X El Capitan 10.11. Do you see this in Safari? I also changed my client in the developer menu to Chrome, and I'm still having the same issue. The notifications do not go away. 

Whatever you guys did, it's working now. Thanks!

We shipped a fix for this issue. Is the notifications button working properly for you now?

Do we see a regression here? Notifications is not working for me since at least yesterday, not on Chrome nor on IE: the bell becomes blue, but doesn't react on click.

There haven't been any updates shipped to notifications recently. I'll take a look.

Thanks!

It seems that notifications now work again (at least they do for me on IE), but now the search field is no longer functional - this has been reported in the German subforum first: https://community.logos.com/forums/t/118458.aspx   

If I click on Dustins Name, I can search and open the Commentary Group but if I click on Join, Comes an Error

Sascha

Thanks for the report. It looks like you ran into a different problem. We'll get that fixed.

thanks

Sascha

Dustin it must have something to do with the IE 11. I downloadet Google Chrome and anything works well. I join the Groups and have now acsess also in IE 11

Hope this helps

Sascha

can't copy the Collections

Everything works Now THanks Sascha

Still having intermittent notification issues. Can't figure out a rhyme or reason to it.

We are testing a fix for this on beta. If all goes well we will ship it to everyone later today. 

If this has shipped it seems to be working now.

The fix has gone live for all users.

I'm experiencing this issue once again with Internet Explorer. Google Chrome and the Faithlife app both work for me, but I'm not seeing the notifications indicated by the bell icon with Internet Explorer.

I know I should just stop using Internet Explorer. [:P]

Sorry about that, it should be working now.

Right now in Internet Explorer, I don't see either the bell icon or the message icon in the upper right corner. I only see my avatar.

Thanks for the heads up, we have shipped a fix for this.

For the record, Internet Explorer 11 continues to be one of the desktop browsers we support, but you'll see better performance by using Chrome, Safari, Firefox, or Microsoft Edge. 

Thanks for the heads up, we have shipped a fix for this.

For the record, Internet Explorer 11 continues to be one of the desktop browsers we support, but you'll see better performance by using Chrome, Safari, Firefox, or Microsoft Edge. 

Thanks!

Yes, I seem to hear about the superiority of the other browsers from everywhere. I'm a creature of habit, I suppose. [:$]