Updating Library Catalog Woes

For the second time is as many months Logos is stuck at Updating Library Catalog... I can still use the program but this message never disappears and it will not update or download new resources. I have tried changing and adding a tag as per another thread but this has not worked. I've also tried Update Now and Update Resources, all to no avail...

I remember a previous discussion where the solution was to delete something in the Logos folder but I don't remember what, nor can I find that thread.

Does anyone have any ideas? I'd really appreciate some help

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Comments

Dave Hooton

You can delete it blindly i.e. C:\Users\username\AppData\Local\Logos\Data\random\LibraryCatalog\Catalog.db for Windows, or

/Users/username/Library/Application Support/Logos4/Data/random/LibraryCatalog/Catalog.db for Mac

But ensure logging is enabled before restarting Logos and upload the log file folder if the problem persists.

Matthew Godwin

https://community.logos.com/discussion/comment/779158#Comment_779158

Thanks for this! That's what I was remembering. Logos doesn't get past the splash screen now, I'll try and post logs later...