Advent free book problem
Hi
The advent free book today has charged me $17.95 instead of being free. I don't know why it's done this because it's free on the link etc. I have contacted customer services (but not open till tomorrow). I don't know if anyone else has had the same thing happen to them? Just be careful purchasing today I guess.
Tom
Comments
-
Same problem with me except I did not press the buy button.
0 -
Ditto I will leave it another day
0 -
me to
0 -
Apparently it is still a problem. Same results for me.
0 -
I already own today's freebie. It was already free in September 2014.
The Verbum freebie looks very interesting though, and did not charge anything.
0 -
Not working for me, same problem. Will wait until solved.
Luuk
0 -
I clicked "Buy" before I realised it wasn't free!
0 -
Definitely a problem. It is showing at $17.95 in my shopping cart, and not $0.00.
0 -
Richard Lyall said:
I clicked "Buy" before I realised it wasn't free!
I'm in the same boat. Should've looked before I leaped.
0 -
Good thing I checked the forums first0
-
First 'freebie' I already had.
Jan Krohn said:The Verbum freebie looks very interesting though, and did not charge anything.
It is from one of the best Catholic scripture commentaries in the English language. It's also formatted in a bothersome way in print, a flaw that this series does not suffer from in Verbum/Logos.
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
0 -
What book is the Verbum Freebie SineNomine ? Its still showing that its locked for me.
0 -
Hi there,
I just got the "freebie" in the last 5 minutes. Logos has obviously corrected the technical issue :-)
Blessings
Scott
0 -
Correct. It is working now. Got it free.
Luuk
0 -
Good morning, everyone. I hope you're having a blessed Sunday.
We did indeed have an issue with our pricing this morning. It has been corrected. If you inadvertently purchased at full price today, please contact Customer Service and they'll be happy to sort it out for you.
Thanks!
0 -
Today's free book is also coming up chargeable:
0 -
Paul Caneparo said:
Today's free book is also coming up chargeable:
Same here.
We need to watch to see if it shows as $0 before proceeding with the purchase.
0 -
Yip the same again
0 -
Indeed. Also the book links do not work.
0 -
-
[:S]
Book not free for me
0 -
[:S]
Book not free for me
0 -
Graham the Advent Kalender Free Book is not free, we had this before.
Sascha
0 -
Sascha John said:
Graham the Advent Kalender Free Book is not free, we had this before.
Hi Sascha, I understand that
But John seemed to be referring to some links not working as well and I was trying to understand the specific details
0 -
Same here. The free book is coming up chargeable:
https://www.logos.com/product/15595/startling-questions
0 -
Same for me. They charched $21.23. First it was free, and after that i recieve an e-mail with the billing information!
I wrote them an e-mail, i hope they fix it immeaditly. If it isn't free, i don't want to buy / have this book.
0 -
Paul Caneparo said:
Today's free book is also coming up chargeable:
The book is not free for me yet. I'm guessing someone missed applying the discount. We will probably have to wait until someone from Faithlife sees this oversight.
Using adventure and community to challenge young people to continually say "yes" to God
0 -
Same for me. $21 and some change right now.
0 -
Yeah Bruce. Best advice check in a few hours when the West Coast starts to wake up.Bruce Dunning said:Paul Caneparo said:Today's free book is also coming up chargeable:
The book is not free for me yet. I'm guessing someone missed applying the discount. We will probably have to wait until someone from Faithlife sees this oversight.
0 -
This is what I am seeing:
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
And today...
0 -
The same issue exists today, early anyway. 2015.12.15
0 -
The "Startling Question" for me was "Why is this free book costing me $34.95?"[*-)]
0 -
Ditto. Broken.
Do you think we should start a new thread? BUG ....
0 -
The book should now show "free."
0 -
Yep. It's working now. Thanks.
0 -
Graham Criddle said:
Sorry Graham I have been out at an extended Dentist visit.
When I clicked on the pictures of the free books, each of them took me to the sheep page stating that Logos could not find the page I was searching for.
All working is OK now including the price of the free book!.
0 -
Thanks for clarifying, John
And glad it is all working now
0 -
Hey everyone,
Sorry for the inconvenience we found the issue and all the free books from here on out should not have this issue.0 -
Using adventure and community to challenge young people to continually say "yes" to God
0
