BUG - logos won't open after install

Robert Carter
Robert Carter Member Posts: 15 ✭✭
edited November 2024 in English Forum

Installed logos 6 today and it won;t open. See logs8078.LogosLogs.iCarter.20151223-140735.zip

Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 36,339

    The log states 'Access to the path "/Users/iCarter/Library/Application Support/Logos4/Users" is denied'. If you know about permissions then you could try to correct that, else wait for a more knowledgeable Mac user or Faithlife.

    Dave
    ===

    Windows 11 & Android 13

  • Dan Francis
    Dan Francis Member Posts: 5,336 ✭✭✭
    as long as you are user iCarter, the simplest thing is to run Disk Utility found in your utility folder in the applications folder. Previously to 10.11 there was a button that said fix permissions now it is all automatic, So if you are 10.10 and under try what i have suggested. If you are 10.11 and higher a restart might help or selecting your Users folder getting info and select users and permissions and make sure beside iCarter (ME) it says read and write click on it and on the little gear at the bottom apply to enclosed. This should ensure you have complete access to everything in your user folder.

    -Dan

    St. Jerome's House † Install

  • Robert Carter
    Robert Carter Member Posts: 15 ✭✭
    https://community.logos.com/discussion/comment/791499#Comment_791499

    Dan,

    It is now open and downloading library. THANK YOU

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