Logos crashes after login screen when trying to open
Every time I try to open Logos, I get the error message:
Then I get a second similar message that then closes the application.
I have tried all the recommendations one the "What to do if Logos Crashes page, to no avail. I have atttached my log files as instructed on the Report a Problem page.
I have also, uninstalled and reinstalled the software. I have uninstalled, deleted all related folders and reinstalled. I've run two different antivirus programs to check for a possible virus. And, I have tried the Microsoft tool that someone recommended in the forums.
I have tried everything I can think off.
Operating system is: Windows 10 home with autoupdate set, but no indictions of any particular version like no 10.1 or anything that I can find. My Logos version is the Logos 6 core engine. Issue started after last upgrade about two weeks ago or so. Have tried the latest updates that I can find online, nothing seems to relieve the situation. Both my iOS version on my iPad and my Android version on my phone are working great. This only occurs on my laptop.
Comments
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Please open the following folder in Windows Explorer: C:\Users\cmann.I5\AppData\Local\Logos\Data\kloptdqm.y10\LibraryCatalog
Then delete all the files in that folder EXCEPT catalog.db
Restart Logos; it may take a brief moment to "Prepare your library", then it should be ready for use.
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Thank you! Thank you! Praise the Lord! That worked almost instantly.
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