CRASH: Crash on Mac when clicking link in Kenneth Bailey Book

GregW
GregW Member Posts: 848 ✭✭
edited November 2024 in English Forum

When I click on the popup that appears when selecting footnote 34 here, Logos 6 on a Mac crashes. I'm running 6.8 SR-1 on a Macbook Pro patched to the latest release of El Capitan. 

For some reason, it won't let me upload the logs, so I've put them here on Dropbox (I assume it's because the zip file was too large). 

I've tried this multiple times, and the crash occurs every time. Logos crashes, focus moves to my browser (Safari) but no web page opens. I assume it's trying to take me to the Dodds book on the Logos website, but the link doesn't seem to get passed to the browser. 


Running Logos 6 Platinum and Logos Now on Surface Pro 4, 8 GB RAM, 256GB SSD, i5

Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 36,339

    At a guess you have too many temporary files in /var/folders/tc/7_zp3k_d4tddjpbk40pygr_40000gn/T/ - so remove as many as you can. Overall free space is 34 GB which will be improved by deleting temporary files but it needs to be at least 20% of the drive's capacity e.g. 200 GB on a 1 TB (1000 GB) drive.

    Dave
    ===

    Windows 11 & Android 13

  • GregW
    GregW Member Posts: 848 ✭✭

    At a guess you have too many temporary files in /var/folders/tc/7_zp3k_d4tddjpbk40pygr_40000gn/T/ - so remove as many as you can. Overall free space is 34 GB which will be improved by deleting temporary files but it needs to be at least 20% of the drive's capacity e.g. 200 GB on a 1 TB (1000 GB) drive.

    Thank you Dave - I've now got over 20% of the disk free, and am no longer getting an error message on that folder/file, but am still getting the crash. This isn't a major problem to me, so please don't spend unnecessary time on it - I was only really raising it in case it was something FL needed to look at. I've uploaded the latest set of logs here


    Running Logos 6 Platinum and Logos Now on Surface Pro 4, 8 GB RAM, 256GB SSD, i5

  • Dave Hooton
    Dave Hooton MVP Posts: 36,339

    GregW said:

    I've uploaded the latest set of logs here

    That crash needs a Faithlife Tech to diagnose - you could contact them directly.

    Dave
    ===

    Windows 11 & Android 13

  • GregW
    GregW Member Posts: 848 ✭✭

    Running Logos 6 Platinum and Logos Now on Surface Pro 4, 8 GB RAM, 256GB SSD, i5