Will not index

I have restarted my program and computer; neither solved the problem. 0% of indexing and does not change.
Comments
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Dave Huffman said:
I have restarted my program and computer; neither solved the problem. 0% of indexing and does not change.
With which version of Logos 6 and on which platform?
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Logos 6.8 sr-1 6.8.0.0059 and I have on a Mac.
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Dave Huffman said:
Logos 6.8 sr-1 6.8.0.0059 and I have on a Mac.
Please enable diagnostic logging and post logs after starting Logos, letting it run for a while and then stopping it.
Details at https://www.logos.com/support/logos6/mac/report-problem
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How long do I need to run the program?
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file:///Users/davehuffman/Desktop/LogosLogs.davehuffman.20160112-100500.zip
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Please upload the zip file using the paperclip icon
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Graham,
I have tried five times to load the file and this form app crashes each time, any suggustions?
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Dave Huffman said:
Graham,
I have tried five times to load the file and this form app crashes each time, any suggustions?
How large is the zip file? you may need to Unzip the file and upload just the logos.log file.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
7.4 megs
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macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
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The problem is that the new index file being created is too small
"Error ID: 1314
Error detail: IndexMergeException: Index size was too small after merge.Libronix.SearchEngine.IndexMergeException: Index size was too small after merge.
at Libronix.DigitalLibrary.LibraryIndex.MergeIndexes (ILibraryIndexWorkState state, System.String strBigIndexName, System.String strSmallIndexName, System.String strNewIndexName) [0x00376] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/Libronix.DigitalLibrary/LibraryIndex.cs:1359
at Libronix.DigitalLibrary.LibraryIndex.IndexResources (IPausableWorkState threadOwnerWorkState, Libronix.DigitalLibrary.LibraryIndexWorkState state) [0x0035d] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/Libronix.DigitalLibrary/LibraryIndex.cs:968
at Libronix.Utility.Threading.WorkStateThreadOwner`1[Libronix.DigitalLibrary.LibraryIndex+LibraryIndexWorkState].ThreadProc (System.Object objData) [0x0007e] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/Utility/src/Libronix.Utility/Threading/WorkStateThreadOwner.cs:194
at System.Threading.Thread.StartInternal () [0x0002b] in /Users/ccservice/External/mono-source/mcs/class/corlib/System.Threading/Thread.cs:693Program Version: 6.8 SR-1 (6.8.0.0059)
Time: 2016-01-13 09:18:54 -05:00 (2016-01-13T14:18:54Z)
Main index 'index.idx' had size 3,626,417,563 but merged index 'index-build.idx' had size 200,212,480; aborting merge."But you do seem to have a reasonable amount of free disk space
"Free disk space: 67,500 MB"
I may not be reading the Mac numbers correctly but the existing index file seems very large.
Hopefully someone else will be able to comment further.
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Graham Criddle said:
Error detail: IndexMergeException: Index size was too small after merge.
This is a bug in the indexer that we're still actively investigating. For now, you can work around it by entering "rebuild library index" in the Logos 6 command box. This may take a few hours to reindex your library, during which searching won't work properly.
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Thanks Bradley
Useful to know
Geaham
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Thank you, that worked.
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I can't get my index to work even with the "rebuild library index".
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Chris Kruger said:
I can't get my index to work even with the "rebuild library index".
Welcome to the forums Chris! [:)]
Two suggestions:
- Make sure not to take anyone else's medicine. Just because it is recommended that someone else take a certain course of action for something that <sounds> similar, doesn't mean you have the "same problem" or that you should take the same advice! Rebuilding an index is kind of a nuclear option!
- It would be best for you to create a new thread so that we can help you individually... and so that the person who created this thread doesn't keep getting update emails about your problem! Please create a new thread, explain your issue clearly, and provide appropriate details. In your case that should include logs. See my signature line.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0