15% off coupon codes now give 10% off

Jim Snowden
Jim Snowden Member Posts: 193 ✭✭
edited November 2024 in English Forum

I had a coupon code for 15% off the base packages that I was about to use. When I add it to my cart, it still displays the text "15% off base package". But it is only taking 10% off the base package in the actual cart.

Is that a change in policy for the coupon code (in which case it should read "10% off base package" in the cart or a mistake with the website?

Thanks,

Jim

Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 55,405

    I'm not sure but it was my understanding that the 15% off expired on Jan 6 (?).

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  • Ted Hans
    Ted Hans MVP Posts: 3,174

    I can remember that it was widely advertise that the 15% will be gone with Logos 6 base package. Sorry.

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  • Jim Snowden
    Jim Snowden Member Posts: 193 ✭✭

    These coupon codes were separate from the blanket 15% off given to all users. They are special coupon codes such as for Pastors that enables them to get 15% off. The coupon codes still work and still are advertised as 15% off the base packages, but only 10% is taken off in the cart.

    Maybe someone from Logos could advise whether the policy has changed now on these special pastors coupon codes to reduce the discount to 10%, and if so update the website so that it says 10% instead of 15% (or preferably change it so the coupon codes continue to give 15%!).

    Jim

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭

    Maybe someone from Logos could advise whether the policy has changed now on these special pastors coupon codes to reduce the discount to 10%, and if so update the website so that it says 10% instead of 15% (or preferably change it so the coupon codes continue to give 15%!).

    What is the link of the page that says 15%?

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  • Jim Snowden
    Jim Snowden Member Posts: 193 ✭✭

    Ah, just looked back today to the page and Logos have now decreased the discount on the Logos page for the pastor helper discount code. Not sure if it is meant to be a generally available URL, so I've hidden it for now. But it is a standard Logos website page.

    The discount is still shown in the cart description as 15%, but the actual calculated discount is just 10%.

    So looks like it is just the code description in the cart that is wrong.

    Jim

  • Jack Caviness
    Jack Caviness MVP Posts: 13,633

    The discount is still shown in the cart description as 15%, but the actual calculated discount is just 10%.

    Suggest you call Customer Service. FL has always been very good about eating their mistakes.

  • Matthew
    Matthew Member Posts: 941 ✭✭

    I received what I believe is a sample copy of Bible Study Magazine in the mail on 1/2/16. On the very back was an offer to save 15% on any base package AND receive a free one year subscription to Bible Study Magazine with purchase of a base package. The coupon code expires 2/29/16.