Commentaries in passage guide?

Sorry for the elementary question, but I'm just getting started with Logos 6 Gold. I've watched most of the tutorials, and two different ones show Commentaries up top in the Passage Guide, but I don't have this header. I'm also missing some of the other Passage Guide headers shown in the video, but Commentaries is the most important one. I certainly have commentaries in my library, and I see items can be added to the passage guide, but this isn't one on the pulldown list. Ideas?

Deb

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delete12066188

Hi Deborah

if you don't ask elementary question at the Beginning with Logos you nee to ask them later ;-)

Can you show a Passage Guide open as Scan, so we might understand what happend.

delete12066188

https://community.logos.com/discussion/comment/804862#Comment_804862

dit your Passage Guide look like this?

Deborah hunter

https://community.logos.com/discussion/comment/804862#Comment_804862

Deborah hunter

https://community.logos.com/discussion/comment/804863#Comment_804863

this one might be easier to read

delete12066188

https://community.logos.com/discussion/comment/804865#Comment_804865

Thanks

there are Things missing that should be in the Passage Guide in Gold

Dit you create the Passage Guide and forget to involve them or is this the original Passage Guide?

Deborah hunter

https://community.logos.com/discussion/comment/804867#Comment_804867

This is the original

delete12066188

https://community.logos.com/discussion/comment/804868#Comment_804868

It might be an index Problem.

Can you create a Passage Guide name him My Passage Guide and put the missing Parts in? Than do this search again run your My PG

Deborah hunter

https://community.logos.com/discussion/comment/804870#Comment_804870

I"m afraid you're way over my head. How do I create a custom Passage Guide?

Deborah hunter

https://community.logos.com/discussion/comment/804871#Comment_804871

wait--I found it. but it still doesn't seem to have those headers as a choice. I"ll show you in a moment

Deborah hunter

https://community.logos.com/discussion/comment/804872#Comment_804872

delete12066188

https://community.logos.com/discussion/comment/804875#Comment_804875

hmm...three Possibility

1. it's an Index Problem (you need to contact the support or wait for the Big Guys)

2. You have Mac or a Pad

3. You have not the Full Gold Version...instead just the Core

Sorry, Deborah, seems I cant help but there are other they can

Deborah hunter

https://community.logos.com/discussion/comment/804876#Comment_804876

I do have a Mac. And I bought the full Gold version.

So how do I best contact support. By email?

delete12066188

https://community.logos.com/discussion/comment/804876#Comment_804876

OK I checked the Gold so if you have Gold than you have this, than it might be an index Problem.

Deborah hunter

https://community.logos.com/discussion/comment/804879#Comment_804879

ok, so will they contact me on this forum or is there a better method?

delete12066188

https://community.logos.com/discussion/comment/804879#Comment_804879

Support are verry nice Guys :-) Yes if you sent an Mail with your Scans they will help you..

tech@logos.com

But if it's cheap you also could call them

Deborah hunter

https://community.logos.com/discussion/comment/804882#Comment_804882

Thanks so much, I appreciate your prompt help!!

p.s.

I did have to re-index my files earlier because there was a service interruption the first time and it got stalled part way through. So maybe that has something to do with it.

delete12066188

https://community.logos.com/discussion/comment/804883#Comment_804883

yes that could be the Problem...see what support says hope they could help you soon

Deborah hunter

https://community.logos.com/discussion/comment/804884#Comment_804884

I'll rebuild the index again overnight and see if that helps. If not I'll get help tomorrow.

Thanks very much for your help, and God bless!

Deb

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/804877#Comment_804877

So how do I best contact support.

https://www.logos.com/contact has phone numbers and email.

Concur lack of Commentaries section in Guide Template is puzzling. In Library, does type:commentary find any resources ? Logos 6 Gold includes many commentary resources.

Basic Search has option to search using Bible Milestone so can find entries in Commentary resources:

Keep Smiling [:)]

Deborah hunter

https://community.logos.com/discussion/comment/804886#Comment_804886

Yes I seem to have the commentaries in my library. Hopefully, re-indexing again will do the trick, but thanks for the alternate method, that is helpful!

Appreciate the help. If we're not patched up in the morning, I will call Support tomorrow.

Good night all!

Deb

P A

https://community.logos.com/discussion/comment/804890#Comment_804890

Deborah

What is the latest on this?

P A

delete12066188

https://community.logos.com/discussion/comment/804907#Comment_804907

Just wait until she is awake again [;)] Sleep well Deb

Deborah hunter

https://community.logos.com/discussion/comment/804908#Comment_804908

Hello! Thought you might like an update. Finally, I have everything I am supposed to have in the Guides!

It was an indexing issue. I had to re-index my library, restart, allow more updates to install, restart again and re-index. So that's why it took me a day to get it all straightened out. I don't really understand why updates were necessary right after the initial re-indexing, but anyway, the second indexing went much faster, as promised. I live in the country and have a very slow connection (3mbps) so I suspect somehow the downloads were interrupted, and I started using it, thinking it was all done.

I appreciate your help!

Deb

delete12066188

https://community.logos.com/discussion/comment/805376#Comment_805376

Glad to here this [Y]

Zak Metz

https://community.logos.com/discussion/comment/804875#Comment_804875

Am I missing something or isn't it as simple as selecting "Collections" from this screen to get it added?