Help! I broke my Bible Backgrounds graphics in visual copy!

Usually the Bible Backgrounds template is the first to show up on the list when I do visual copy on a Bible verse. I was scrolling through the templates extensively on visual copy, today, however and now I can no longer see the Bible Backgrounds template! It no longer shows up as #1. If I scroll like crazy sometimes I can find it buried in the list, but I really need to figure out how to fix this ASAP! I tried restarting Logos, restarting my computer, all to no avail. Bible Backgrounds is no longer the default visual copy graphic for Bible references. Any help? Thanks in advance!

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JT (alabama24)

First, you didn't break anything... It all happens on the FL servers. [:)]

There are different ways to pull up visual copy. Step by step instructions or screenshots might be instructive. Of course, it may be an issue on FL's side too.

Tim Taylor

https://community.logos.com/discussion/comment/813850#Comment_813850

Well, I think I might have done something to my account by looking through the big list of templates because now I can't get the Bible Backgrounds template to load on any of my devices with visual copy, not even iOS. Is anyone else seeing the Bible Backgrounds template missing from their templates when they select visual copy on a reference? It has usually been the default one (first on the list) to load for me, but not anymore. Now some random mother's day theme keeps showing up as number one on the list and therefore default. Here are some screenshots. Any help would be much appreciated! I'm wondering if they have to reset something on my account to fix it?

Tim Taylor

https://community.logos.com/discussion/comment/813857#Comment_813857

Ok, I am starting to figure out a pattern here. It looks like Bible Backgrounds template somehow got bumped so that it now consistently shows up as number 25 in the list. Any idea how I managed to do that or how to get it back to #1?

JT (alabama24)

https://community.logos.com/discussion/comment/813873#Comment_813873

Any help would be much appreciated! I'm wondering if they have to reset something on my account to fix it?

It looks like Bible Backgrounds template somehow got bumped so that it now consistently shows up as number 25 in the list. Any idea how I managed to do that or how to get it back to #1?

I could be wrong, but as far as I know, none of this is based on your account.