portrait to landscape issues

Cristian guerrero
Cristian guerrero Member Posts: 22
edited November 21 in English Forum

Please help, since I updated this app on my note 5 and Tab S I can not change the view mode when I rotate my devices, always have and error that says "Bible stops working" and the app crashes, then I need to go and open the app again but I need to keep it in portrait mode all the time.

I have done everything, including reinstalling the app in both device, note 5 even got and upgrade to marshmallow but did not fix the issues. Never had this before the app update.

Any help??

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Comments

  • Cristian guerrero
    Cristian guerrero Member Posts: 22

    I have the apps in spanish, I downloaded the app in English and the issues is not there. 

  • Jhon Smith
    Jhon Smith Member Posts: 2
    https://community.logos.com/discussion/comment/815557#Comment_815557

    I think this issue is related to your app not operating system.

  • Kevin Byford (Faithlife)
    Kevin Byford (Faithlife) Member, Logos Employee Posts: 4,309

    Hi Chistian,

    Jhon Smith is correct and I'm sorry for missing this issue - I didn't understand the problem since rotating the Bible app doesn't cause a crash, but there is an issue with the Biblia app when rotating the device.

    If possible, when reporting an issue please mention the full name of the app you are using instead of saying "this app" since Faithlife has six reader apps, each of which might exhibit slightly different issues.

    We hope to have this issue fixed in the next stable release!

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