Can't read Logos Now resources on Logos Web App

Keith Milner
Keith Milner Member Posts: 29 ✭✭
edited November 21 in English Forum

I got the email showing me the new Logos Now preview resources but when I click on them I can't read them on the Logos Web App

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  • Sean
    Sean Member Posts: 1,774 ✭✭✭

    Same here, but I was able to download them on the desktop. Probably the license is ok but the email links are wrong. In the Web app, trying going into your library and searching by the title of the book you want to open and see if that works. 

  • Keith Milner
    Keith Milner Member Posts: 29 ✭✭
    https://community.logos.com/discussion/comment/830618#Comment_830618

    I've tried that. They don't show up at all.

  • Sean
    Sean Member Posts: 1,774 ✭✭✭
    https://community.logos.com/discussion/comment/830621#Comment_830621

    I just tried the email again and also directly from the web app library. Both worked for the one I tried (Every Waking Hour). Can you download them in the desktop program? You may have to contact customer service; I can't think of anything else. Hopefully someone more proficient will chime in.

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,969

    I've reported a potential licensing problem on your account to our team.

    (Since it's the weekend here, it might take a little longer than normal to investigate this; thanks for your patience.)

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