Logos app on ipad

Pastor Michael Huffman
Pastor Michael Huffman Member Posts: 449
edited November 21 in English Forum

I have over 5500 available books through the Logos app on my iPad; however when I searched my entire library for "Deism" is came back with nothing. Now, I refuse to believe that with all the books and journals that I have that I don't have anything on deism, so perhaps I am doing something wrong. I searched "entire library" for "Deism" and nothing. 

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Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 53,117

    The easiest way to debug it is with a screen shot but:

    1. look at the panel menu to make sure that Match all forms is on and Match case if off.

    2. Look at the top of the search and check that you are doing a basic search against all text against all resources.

    3. If none of the above solve the problem, I would suspect a bad index.  I'll give those instructions after to check the "simple" stuff.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,488

    A screen shot may be instructive. See this link: http://www.take-a-screenshot.org 

    macOS, iOS & iPadOS | Logs |  Install

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,958

    We're investigating.

  • Graham Criddle
    Graham Criddle MVP Posts: 32,470

    MJs suggestions relate to the desktop app as opposed to the iPad one.

    It looks as though there is an issue with search in the mobile app at the moment - see screenshot below

    Note it works fine when in airplane mode (when the search is done locally) so looks as though there is a problem on logos servers which are used to support mobile search 

  • MJ. Smith
    MJ. Smith MVP Posts: 53,117
    https://community.logos.com/discussion/comment/833729#Comment_833729

    MJs suggestions relate to the desktop app as opposed to the iPad one.

    Oops - I screen iPad/iPhone out from my list but this slipped back in and I didn't notice. Sorry. [:#]

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,958

    Search should be working again now; we apologise for the interruption in service.

  • Graham Criddle
    Graham Criddle MVP Posts: 32,470
    https://community.logos.com/discussion/comment/833733#Comment_833733

    Search should be working again now; we apologise for the interruption in service.

    Workijg again - thanks Bradley

  • Pastor Michael Huffman
    Pastor Michael Huffman Member Posts: 449
    https://community.logos.com/discussion/comment/833763#Comment_833763

    Thanks, guys!

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