Dit I missed something? I don't have Community Tags or Ratings even there are on
So what ist wrong with my Libary then? Any Ideas?
So what ist wrong with my Libary then?
Nothing is wrong[:)]
You have clicked on the column heading which groups resources by community tags - and the grouping are shown on the far left of your Library
Scroll left and you should see them
ahm...no :-)
Are they in the Gold Pack?
Interesting - apologies, this shows that they are all blank in your Library
They are supported in the Starter pack and upwards
Please close Logos, ensure logging is enabled, open Logos, open the Library, close Logos and post logs.
ahm...no :-) Interesting - apologies, this shows that they are all blank in your Library
To test this I just turned off Community Tags in settings and turned them back on again - and now I am seeing the same as you (Community tags all blank).
Have you turned the tags off / on recently?
I can't look into this further at the moment - hopefully someone else will be able to advise
Yes I turned them of and on again...
8738.Logos.log
Your log file has:
2016-07-24 11:01:33.7323 16 Info ResourceMetadataUpdateServiceClient Checking for resource metadata updates in 06:00:00.2016-07-24 11:01:33.7343 5 Info ResourceMetadataUpdateServiceClient Requesting all community metadata with milestone greater than '1'.2016-07-24 11:01:37.8066 5 Info ResourceMetadataUpdateServiceClient 0 community metadata records retrieved from service.
And I have something similar
The community tags would need to be downloaded from Logos servers and it looks as though this isn't happening correctly - or I could be misreading what is going on.
May need to wait for Faithlife to comment on this one.
OK we wait, thanks
Bump - any thoughts from Faithlife on this?
Seems to me you should click the arrow and they will show up.
Seems to me you should click the arrow and they will show up
The problem is they are all blank
Yes, I just did it in my library and can see the difference now.
What you see if you Click the arrow are the Books without the Community Tags
Sascha
We've identified a server side issue that was causing this behavior.
I'll be shipping a fix later today.
Thanks Adam
Appreciated
seems someone dit a good Job [B] thanks Adam there are back[Y]
