Where are the "Libraries"?

You are on the right page. There are problems with discounting folks who are Now members and also have academic discounts. I'm going to wait until they get it all straightened out before making a move.

Nathan Parker said:

JH said:

You are on the right page. There are problems with discounting folks who are Now members and also have academic discounts. I'm going to wait until they get it all straightened out before making a move.

I'm definitely waiting as well (and definitely going through a rep so I don't mess up), but what's a problem with the page I'm on is it shows that I'm purchasing the features I already am renting in Logos Now, whereas the "Ways to Move" page says as a Logos Now member I can just get a "library" versus a "base package" at a "fraction of a cost". I've yet to see that "fraction of a cost". 

All I'm seeing is a "base package" paying for features I'm already renting with a total upgrade price higher than any previous Logos upgrade I've ever paid for. If this is "fraction of a cost loyalty membership pricing", it's awful (which of course it isn't). 

It's just not marked well. You should have a little asterisk near the top of the page indicating that those features are included for Now members.

same here ... not clear how you do just the library of resources

[:S]

How do you check if it is just the libraries? Each time I add a base package to the cart, there is no specification of it is a library only or if it includes the feature sets. 

Okay. Do you mind linking that post?

No worries. I'll try and search it out 😳

Nathan Parker said:

Lynden Williams said:

Steve said:

same here ... not clear how you do just the library of resources

If you are a Logos Now customer, you pay for the library (Dynamic Discount)the features (datasets) are already factored in the pricing.

This can't be accurate. From what the Faithlife team referred to earlier, this makes it look like we're paying more with our Logos Now membership loyalty pricing instead of just waiting to go to L7 in the first place. There's got to be something missing that Faithlife hasn't worked out yet. 

Compare the two screenshots below. The first shows what non Logos-Now members see — the feature set has a price next to it, and the "Add to cart" price includes both the library price and the feature set price. The second shows what Logos Now members see. There's no price next to Feature Set, and the "Add to cart" price is identical to the library price. If what you see looks like the second screenshot, then everything's working as it should.

Mark, I understand what you are pointing out here. However there seems to be confusion coming from Faithlife on this matter. I have Logos Now, yet this is the message I receive when looking at upgrade options. For my upgrade price it clearly states that I receive the Logos Full Feature Set - it does not mention any additional charge. Also when I scroll to view "new to you" features included in the price, it shows all the Logos 7 Features I already have working via Logos Now as new. FL would need to correct their advertising and definition of what I receive for this purchase, if indeed I have to pay more to own the full feature set.

Another observation:

On the upgrade page, under the "Feature Set Resources You'll Get" - I select "New to You" and it shows the Full Features I already have with Logos Now - listed as being part of my purchase. They include prices next to them. So if I am not purchasing them, why are they listed as being purchased? Very misleading

I understand we lease them. The confusion is that sales states you have to pay extra for the Feature Set, but the upgrade page lists them as features included in your purchase. To add to the confusion Customer Service just told me that they are included in my upgrade price and not an additional cost. So sales says one thing and Customer Service says another, which lines up with the website.

Which leads to the question is sales giving inaccurate information, or is there inadvertent false advertising telling me that I am receiving the Feature set in my purchase and I'm really not?

Yasmin Stephen said:

Frank Sauer said:

Another observation:

On the upgrade page, under the "Feature Set Resources You'll Get" - I select "New to You" and it shows the Full Features I already have with Logos Now - listed as being part of my purchase. They include prices next to them. So if I am not purchasing them, why are they listed as being purchased? Very misleading

Somewhere else on the forums, Phil Gons said that the feature set resources will still show as new-to-you for people with Logos Now membership because, to us LN members, they are temporary resources. Logos Now gives access to the feature set, not ownership of them.

Frank Sauer said:

To add to the confusion Customer Service just told me that they are included in my upgrade price and not an additional cost. So sales says one thing and Customer Service says another, which lines up with the website.

Which leads to the question is sales giving inaccurate information, or is there inadvertent false advertising telling me that I am receiving the Feature set in my purchase and I'm really not?

The reality is that if you have Logos Now and want to buy a Logos 7 'base package', you will click, and one resource will show up in your cart, for whatever price. That resource is the library. Libraries do not include features.

If you don't have Logos Now and want to buy a Logos 7 'base package', you will click, and two resources will show up in your cart, for whatever prices. Those resources are the library and a feature set. If you don't want the feature set, you can remove it from your cart.

All words to the contrary notwithstanding.

Nathan, I do somewhat agree with you. I do believe the upgrade from V6 to V7 is heavy on the Feature and Dataset side. With the discount we get for being Logos Now subscribers, I grabbed the Full Feature Set for what I do consider a very good deal.

As for the resource offerings, I do believe past upgrades have been more appeasing. Standard Platinum does intrigue me with with AYBD and the Hermeneia/Continental Commentaries, not sure I value the overall content for the price either.

Overall, whether I decide to go with a library upgrade or not, I am excited to lock in the Features without being tied to Now going forward.

MJ. Smith said:

Frank Sauer said:

This unfortunately means that FL is indeed at this time falsely advertising what is included

Rather than false, I believe the term is "too subtle" - the asterisk and included in Now membership intended to convey you were not purchasing the datasets.

"False" is strong, although to be fair to Frank, he frequently said "inadvertently false". But "too subtle" is far too weak, IMO. What the page says is misleading at best. For people who aren't buying the Feature Set, it's not too subtle, it's wrong, and it should be fixed.