Several people have asked questions about their price for Logos 7 and how the discounts work, so I’d like to address that subject here in this thread in a way that helps you understand how things work, instills trust in us (our competence and our motives) and our systems, and lays out your options in a more transparent way.
First, I’d like to apologize that the pricing and discounting aren’t clearer and easier to understand. We’re listening to your feedback and making adjustments to things that slipped through our testing process. But for better or for worse, we have a fairly complicated pricing model. We adjust your price based on what you already own and have discounts for our academic program, introductory promotional discounts, and now Logos Now membership discounts and a new combo discount (i.e., a discount for buying the library and the feature set together). Unfortunately, we don’t have full-blown support for combination products or stacking discounts in our ecommerce platform yet, so we’ve had to calculate all these discounts behind the scenes and present you with a composite discount that doesn’t provide transparency into the details. For some of you, that’s fine. The details are overwhelming. You just care about whether we’re delivering enough value for the price. For others of you the details are essential to understanding and making an informed decision. We want to serve all of you well.
Second, I’d like to assure you that the pricing and discounting are working as intended and as we’ve communicated in our messaging. Every reported instance of something wrong with dynamic pricing or discounting has been proven to be a misunderstanding—which, again, is more our fault than yours. We'll continue to work to clarify and simplify our messaging around pricing and discounting.
In order to address both of these issues and in the spirit of openness and clearer communication, I built this price and discount calculator. For those of you who are having trouble figuring out how we generated your price and need to be able to validate all the details before making a decision, it should be exactly what you're looking for.
It's not editable, because we can't have everyone looking at it and using it at the same time. So you'll need to go to “File” > “Make a copy…” and work from that.
There's a tab for academic and a tab for non-academic. Get into the right tab, and then follow the steps.
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Input whether you're already a Logos Now member or not (or already own the feature set associated with the base package you’re interested in buying).
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Select the base package level you're looking at (all tracks are supported, since each level across tracks is identically priced).
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Visit the base package product page and find the "Discount for Products You Own" in the info tooltip next to "Your dynamic price" and paste that into the designated field (as a positive value). See the first image below for an illustration.
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Visit the associated feature set product page and find the "Discount for Products You Own" in the info tooltip next to "Your dynamic price" and paste that into the designated field (as a positive value). You'll need to switch to the "Paid in Full" tab first. See the second image below for an illustration.
After you answer the questions in the top section, it will generate all of the pricing and discounts for you for a library-only purchase, a feature-set-only purchase, or a full base package purchase (library + feature set). Under each of those options, you’ll see what impact Now membership has on your pricing. At the bottom you’ll see the savings that a Logos Now membership provides (before and after the cost of your Now membership).
This section assumes you’re primarily treating Logos Now as a membership program with purchasing benefits. If you want to treat Logos Now as a replacement for owning the feature set, you’ll see an even more dramatic difference in price and overall savings (by comparing Library w/ Now to Base Package w/o Now).
Here's the screenshot of a base package product page, which shows where to get the “Discount for Products You Own” value for the base package:
Here's the screenshot of the feature set product page, which shows where to get the “Discount for Products You Own” value for the feature set:
I hope this is helpful and provides clarification on how we’re arriving at the prices you’re seeing and how those prices align with the messaging around discounting. I hope it also provides you with a nice overview of your available options and the savings associated with them.
Let me know if I can answer any additional questions. Thanks for your patience with us during this rollout.
