Black Friday Sale is Here

On a side note, the application commentaries bundle doesn't seem to show a sale price for me... it only shows the minus products you own price (dynamic)

What is the thinking behind the phone-only deals? I find the idea of making purchasing decisions on the phone to a stranger way too uncomfortable to deal with, which is a bit gutting here - can I email anyone to request a price list?

Kaleb

Any chance of getting the first edition of the dictionary of Jesus and the Gospels on the sale too?

Mattillo said:

Kaleb

Any chance of getting the first edition of the dictionary of Jesus and the Gospels on the sale too?

They just pulled some volumes from the sale, due to undercutting their pre-pub price. The first edition is probably in the same boat.

PetahChristian said:

Mattillo said:

Kaleb

Any chance of getting the first edition of the dictionary of Jesus and the Gospels on the sale too?

They just pulled all eight volumes from the sale, due to undercutting their pre-pub price. The first edition is probably in the same boat.

I just checked. Only two of the volumes were pulled:

Dictionary of the Old Testament: Historical Books

Dictionary of the Old Testament: Prophets

Unless the pull is a work in progress, and I caught a mid-stream snapshot.

Virgil Buttram said:

I just checked. Only two of the volumes were pulled:

I had edited my original post, but not quickly enough [:$] Glad that 6 remain in the sale, as the IVP dictionaries are a good buy, and the collection only is included in the collector's edition.

PetahChristian said:

Mattillo said:

Kaleb

Any chance of getting the first edition of the dictionary of Jesus and the Gospels on the sale too?

They just pulled some volumes from the sale, due to undercutting their pre-pub price. The first edition is probably in the same boat.

Sigh... Here we go again with this policy... No sales ever on prepub stuff

https://community.logos.com/forums/t/132983.aspx 

Kaleb Cuevas said:

email to Experts@logos.com and

New email address ... age old problem:

[quote]Thank you for contacting Logos Bible Software.

Due to our release of the new Logos 7 we are experiencing a higher than normal amount of calls and emails. We will be doing our best to respond to your e-mail as quickly as possible. You can anticipate a reply between 24 to 72 hours. You will likely be able to receive a quicker response for your question by calling our Sales Department directly at 1-888-875-9491.

We appreciate your patience and look forward to assisting you.

Sincerely,

Logos Bible Software

Faithlife | Logos Bible Software

If we cannot email and we cannot call then I suppose we cannot buy ... [*-)]

JH said:

James Hudson said:

James McAdams said:

What is the thinking behind the phone-only deals? 

100% agree - was this question ever answered? What is the benefit of phone-only deals? - certainly not for the customers!! Especially us international customers!

Just wanting to understand the logic!

Hopefully someone who calls or emails and gets the information on the deals will report back here so we can all know. I think in this age, marketing through phone calls or email is a step backward.

The sales reps do profit via sales placed through them, although I don't know the specific details.

I think the "logic" of calling in is not only a means for FL to help out their sales team, but also to honestly let customers save more since the reps can work out better deals that don't show up on the web site. It doesn't happen too often, but I've gotten a discount via my rep that I wouldn't have received via the web site.

PetahChristian said:

I've gotten a discount via my rep that I wouldn't have received via the web site.

...which leads to the question (an extension of the original) 'Why, why is that the case? What is the 'logic' behind that? Why can't the website show the currently lowest price?"

It seems ironic that with Logos wanting everyone to use the 'cloud' (certain features only available in the cloud etc) that they can't (or won't) let their website show the offers available to all!

1. In this day and age, phone-call sales seems a backward step indeed (not to mention the additional overhead costs that Logos must be incurring etc!)

2. What about the bad communications/reputation a company gets from 'busy lines', 'being put on hold' etc? Website sales is just, well, instant! 

I'm sure they must get marketing opportunities from some unsuspecting callers - I can't think of any other reason!

Just my thoughts!

James Hudson said:

PetahChristian said:

I've gotten a discount via my rep that I wouldn't have received via the web site.

...which leads to the question (an extension of the original) 'Why, why is that the case? What is the 'logic' behind that? Why can't the website show the currently lowest price?"

Because, for example, the web site can't go to its manager to ask its manager to approve an additional discount. It's the human factor. As I understand it, some items have some leeway, other items can't be discounted or bundled due to publisher restrictions.

The simple truth is that FL is not an online-only merchant, and they can pass on a more favorable price when you call in. People who order through the phone might pay less than people who order via the web, even though the web is more convenient, faster, etc.

Plus, I think they probably sell more, by having a rep get you to buy (more expensive) bundles instead of individual resources. That's just the nature of sales. They can make up the cost of any discount when the order ends up being larger.

 I have called before for mystery deals and the discount is between 20% and 30% off and that is the best they can do.  No such thing as asking the sales manager for approval on anything.  I may call out of curiosity hopefully they won't offer me something I already have like they've done in the past.

A deep discount, and I mean DEEP discount on this would be nice: https://www.logos.com/product/56682/mobile-ed-cm151-preparing-and-delivering-christ-centered-sermons-i-foundations-and-structures 

 And since it's a mystery discount nobody has to know if the price was lower than the prepub price HINT, HINT!

DAL

Disciple of Christ (doc) said:

Totally agree, why is Faithlife not listening to its customers on these ridiculous phone only or if your an international customer try your luck as to when we respond email us only deals.  FL please move on from method  of marketing that alienates a segment of your user base every time they see it used.

Every time I get a message to phone in for a super secret mystery sale, I immediately delete it and ignore the sale for the rest of the duration.

Bob and everyone at FL: learning to use Logos takes enough time and effort. Don't turn buying stuff from you into work as well.

What if this is a little perk for Logos phone sales people to earn a a bit extra for the Holidays and to offer some extra-good deals for customers as well?  Pretty kind and generous if so.  Everyone who wants to participate might  benefit from this.  

I am based in Singapore, and i often order through a sales rep via online chat. I get extra discounts sometimes, but even if there is little to gain for me, i am most glad that the sales rep get to benefit from my order. It is usually a win win situation.

Martin Folley said:

A response ...   ... of sorts 

A list of three resources that are secret ... the prices for those resources still remain a secret ... because the sales rep wants me to call !!! 

What is the point of receiving an email reply that says 'Call' ???

The Black Friday Sale page gives no idea about prices either ... would somebody at FL please clarify what is going on? When is a sale not a sale? ... when nothing is on sale ... because nothing has a price !!!!

I wonder what a prospective new customer would make of FL and their method of doing business. 

Same here. It's just hard work. Still, the prices that I can see aren't too exciting, and the one hidden price (for JPS commentary) that I was given is less exciting than I'd hoped, so I guess I'll just give it a miss.

Here are the resources on the mystery list. FL did not send prices in the email reply. You apparently still have to call to find out the price.

• Continental Commentary Series (19 vols.)
  

• Cornerstone Biblical Commentaries (20 vols.)

• The Old Testament Library Series (7 vols.)

I'd like to give you guys (generic masculine, referring to the people complaining about having to call in to get a sale price) a different perspective on this.

I get the frustration over the pre-pub price restriction, and think it is a valid complaint about not extending a publisher's sale, when other software companies are.  However, after reading through these complaints, I felt compelled to respond.

The feeling that comes across from these types of complaints on this thread (perhaps unintentionally), is that Logos (Faithlife) OWES them/us sales, and in the manner we want it.  The reality is, Faithlife doesn't owe anyone a sale price.  Also, this type of sale is very common for companies.  In fact, some companies have sales around this time of year that require you to go in to their stores in the very middle of the night, or jump through other seemingly extreme hoops.  Just like in those instances, if it is not worth calling in to get the sale price, don't participate in the sale.  If you are too overwhelmed by the thought of making a purchase decision in the presence of a stranger, than this sale is not for you. 

I absolutely do understand the complaint of people from other countries, who don't want to call in when they don't even know what the discount is.  There seems to be a couple of work-arounds brought up on this thread, but still, maybe this sale doesn't line up well for you, either.

Why is Logos doing this sale in this way?  Almost certainly, they ARE doing this because it benefits their company.  That is the way companies work.  Walmart and other companies don't offer sale prices on items because they are dying to take a loss, or even make less money, on particular items, or because they just have really big hearts.  They are doing it so that you will come into their store, and perhaps buy more things that are not on sale. 

Might the sales people for Logos try to sell you on other Logos products, while they have you on the line?  Almost certainly.  They are "sales people."  If you want a potential discount on their products in this sale, it might actually mean you have to hear about some other products Logos has available.  If that is too great a cost for you, don't participate.

Faithlife is a very good, generous company.  I have no doubt they desire to serve the church, and the Christian community.  However, a major motivation of companies is, and needs to be to make money.  That, when kept in perspective, is a good thing.  It means they will have longevity (because maintaining a business costs money).  It also means that they remain driven to improve their product as competitors continue to improve on competing products.

All this to say, Faithlife doesn't owe you, or me, or anyone, a sale price on anything.  If you don't like the terms of the sale, don't participate.  I DO understand that some here want to use this forum to let Faithlife know that a sale of this type doesn't motivate them to want to be involved.  However, the tone of some of the complaints in this thread sound a lot more like a sense of entitlement than just informing.

Disclaimers:

1.  As my family will attest to, I not perfect in my form or attitude of complaining, from time to time.  When I'm coming across wrong, I do appreciate this being pointed out to me, which is the reason for my post.

2.  I do know that you do in fact have a "right" to complain here, however you want, as long as it meets the guidlines of the forum.  However, as I said in disclaimer 1, I sometimes need someone to point out that the tone people are hearing from me may not be what I want it to be.

For what it's worth.

Kenute P. Curry said:

Very little interests me in this BLACK FRIDAY SALE; and what does interest me, the price is still way too high.

However, am happy for those who are pleased with it.

I could't agree more... It is truely a black Friday! [:P]

Let's wait for Cyber Monday.

James Hogg said:

I would probably have bought the IVP OT dictionaries as a whole had they not been withdrawn, bummer. Does anyone know if I were to but the ones that are still on sale, would this give me a better dynamic price if I bought the withdrawn dictionaries through their bundle offer, would it give me a better dynamic price or would it cost me more?

A sales rep could figure that out for you.

Keep in mind that the 8-volume collection is available for $219.99 as a part of the L7 upgrade offers.

Michael said:

I purchased the 6 IVP dictionaries on sale so I can give you that answer.  I'm very thankful that these volumes were on sale.  These dictionaries were on my wishlist.  It's my first multi-volume dictionary.  AYBD is also on my list, but I think IVP is good enough for now.

Here's what dynamic pricing looks like if you only purchase the volumes on sale:

That (8-volume) dynamic price is based on the regular list price of $329.99 for the collection.

If you put that set, and any L7 library in the cart, you can get an idea what the upgrade offer price would be. It would probably lower it to around $57 for the remaining two IVP dictionary volumes.

If you have bought an L7 base package or library recently, I've been told that FL will pass along the upgrade offer price after the fact. (One of the many reasons why calling in can get you a better deal.)

AYBD is also available at an L7 upgrade offer price, but it's bundled in many libraries, which effectively drops its price down to $4, providing that you also need other sets from that bundle.

Kaleb Cuevas said:

On Black Friday (November 25), you’ll find new additions to the sale, as well as even more deals added all weekend long, so be sure to check back.

Logos.com/Black-Friday

Maybe the deals on actual black friday will be better so don't call it a bust yet

I wish they'd discount MacArthur's sermons more as that is quite expensive for what can be found online for free.  Come on Bibliotheca sacra deal!

 I wish Logos would do a two for the price of one sale like others do;  or a buy two get one free.   More sales with an additional discount when you call in  to make the call worthwhile.

DAL

Disciple of Christ (doc) said:

Someone email me telling me about the great mystery products and to give them a call - hello I emailed because I don't want to call

Same here - whilst I think phone-based sales are biased against us overseas people, I can understand the reasons that have been put forth for why FL would have them. BUT to offer an email alternative and then find the email basically says to phone to get details is bad form in my opinion [:(]