Logos program not opening

Brian Douglas Lima

Hi,

I'm not able to access my Logos books. Can you review my account and let me know how I might fix the problem?

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Graham Criddle

Hi Brian - and welcome to the forums.

Sorry to hear you are having problems.

I'm not able to access my Logos books. Can you review my account and let me know how I might fix the problem?

We can't review your account here - most people on these forums are fellow users of the software.

But please provide some more details.

Are you running on Windows or Mac?
What happens when you try and start Logos?
Is this a new problem or have you had this for some time?

Graham

PS: To contact Faithlife directly please see https://www.logos.com/contact

Brian Douglas Lima

https://community.logos.com/discussion/comment/867135#Comment_867135

Thank you for the reply. This is the message I get on my Mac when I try to open Logos...

The last time you opened Logos Bible Software 4, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?

Brian

Graham Criddle

https://community.logos.com/discussion/comment/867144#Comment_867144

The last time you opened Logos Bible Software 4, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?

So are you still running Logos 4 software? (Just checking as this is the Logos 6 forum)

What happens if you click "Yes" - or however you can respond positively to the status query?

JT (alabama24)

https://community.logos.com/discussion/comment/867144#Comment_867144

The last time you opened Logos Bible Software 4

Logos 4 has long since ceased to be supported. What version of macOS are you running? You should be running the newest publicly released engine (L6 currently, L7 in February). See the "install" link in my signature line.