Constast requests to sign in
Hi,
My Faithlife Study Bible App & Bible+ (logos) App keep asking me to sign in. (accepts sign in OK but then asks again as soon as I try to use a different resource).
Also, failing to download resources: faithflife studybible app saya 'unable to open online resource' while the bible+ app starts to downlaod but gives a 'download failed' erroe straight away (will still update the built in resources however).
I have had this problem the last few weeks. I have a Samsung S5 running android 6.0.1. I am having the same sign in problems with my Samsung Galaxy Tab S2 (also running 6.0.1) but it will download resources OK?!
Hope you can help.
Paul
Comments
-
Hi Paul,
Please update to the latest version of our apps and then confirm that storage permissions are set correctly. Please see https://monosnap.com/file/6GpgM63y0orAwmaTloogCB88OouTtd .
If this doesn't help please let us know.
0 -
Hi - tried updating apps & fixing permissions but no effect. Had to uninstall both apps (if 1 app still on phone, reinstalling other didn't fix problem), restart phone & reinstall and now everything working.
0
