While working in Logos Now, my Win 10 session crashed twice within a few minutes. Please pass these logs on to Support for analysis.
5611.LogosIndexerError.zip
There is no evidence of a crash, so we will need the logs from Windows Event Viewer.
Attached please find error logs. Thanks for taking a look at this, Dave.3632.Hairston Win10 Errors.docx
The .NET issue is difficult to diagnose, so it would be better to contact Tech Support directly as they can logon to your computer.
I noticed that the error was c000...0005, which is a memory problem when one application (or the same application) overwrites memory. [shrug] I'll try to run fewer apps at the same time, or maybe I'll get more memory chips for my birthday. Too late for Christmas.
Thanks again, Dave, for taking a look.
I noticed that the error was c000...0005, which is a memory problem when one application (or the same application) overwrites memory. [shrug] I'll try to run fewer apps at the same time, or maybe I'll get more memory chips for my birthday. Too late for Christmas. Thanks again, Dave, for taking a look.
Jack,
The best way to get help in this situation is to call Customer Support. They can help you troubleshoot.
