Spam on Faithlife - no way to report it as abuse

I'm sure it's not a particular real user harassing me but just spam. This particular user isn't likely to contact me again. Blocking this particular user won't solve the general problem, which is that they'll need to get smart about detecting junk like this to provide us spam filters for it.

There isn't even any way to delete messages on Faithlife, so this junk stays around in my Faithlife inbox. Irritating. I mostly want a way to delete it, and preferably to prevent it from coming in the first place.

MJ. Smith said:

Report it to Phil - they took care of a case of harassment for me and promised an eventual ability to block.

I will follow up with Phil.

Dustin Masters said:

Just saw this thread - you can block users from the "Visibility" section on your account settings page. Anyone that's a member of a group that you're in can message you unless they have been blocked.

Thanks, Dustin. But that won't solve the problem for everyone at once. Clearly if someone joins a big Faithlife group just to spam users then each one of us shouldn't have to go in to our settings page and block that person. Any one of us should be able to report them as abusing the system and that account should get shut down. It should of course be the discretion of Faithlife whether the contact in question does indeed qualify as spam, but someone attempting in bad English with a name like "Ms Fatima" to strike up a close friendship with a stranger and exchange photos is classic spam behavior and not likely ever to be legit. I will block this person, but I would  hope there'd be some way to shut down the account.

Also, please provide a way to delete the offending message from my inbox. There is no delete button and the ickiness of it bugs me that it's even still there. All messages are permanently there in our inbox. We must have a way to delete messages we don't want to keep anymore.