After waiting patiently after the Master Journal Bundle 2.1+ came out - not a lot has happened.
Where was the frequent release programme we were expecting.
Shalom
After waiting patiently after the Master Journal Bundle 2.1+ came out - not a lot has happened. Where was the frequent release programme we were expecting. Shalom
You can't even buy the master journal bundles any longer - they have been taken down. Confusing explanation from FL.
Could there be issues with the publishers of certain journals? I likewise notice that certain journal bundles had been taken down.
FL thought they could do it better than Galaxie, they thought they could take over the relationships Galaxie had built up - they got it very wrong.
Wow.. I am glad I purchased 2.1 and got it for a really good sale price..
I still get to keep all the ones I have correct? Did not realize they took them down..
I agree....At least you could count on Galaxie to have a product ready each year.
Yes you get to keep the licensces you have purchased Rodney.
Wow.. I am glad I purchased 2.1 and got it for a really good sale price.. I still get to keep all the ones I have correct? Did not realize they took them down..
At least you could count on Galaxie to have a product ready each year.
When Galaxie was on board journals were very important to me and a target for my library and purchase goals. Now, not so much.
A real shame that!
Hi All,
Regarding MJB 2.1: we had to pull it down and reconfigure it due to some content issues. We are still working on that and hoping to get it up again soon.
As far as new journals, we're actively working to get licenses for many of the journals and put in place an "all current and future volumes" contract. That way we can just get the newest journals up as soon as they are available.
Keep your eye out for something soon!
Thanks Ben! That is encouraging to hear!
Hi All, Regarding MJB 2.1: we had to pull it down and reconfigure it due to some content issues. We are still working on that and hoping to get it up again soon. As far as new journals, we're actively working to get licenses for many of the journals and put in place an "all current and future volumes" contract. That way we can just get the newest journals up as soon as they are available. Keep your eye out for something soon!
When will Logos issue a means culpa and move on? Maybe reinstate Galaxie or something. How far are we into the failed experiment? This is a major reason I have looked elsewhere for my Biblical Software needs.
Everett,
Would please clarify your position. Do you mean to convey that journals are so important to you that you have had to reject Logos and move on to another bible software company or is it that FL has so muddled this effort that it no longer enjoys your support. The distinction is important for in my opinion FL has so muddled this issue I have decided that I must wait until there policies coincide with my preferences and desires. I take this opportunity to reiterate a request that was of major importance to me when I responded to the survey that was circulated. JETS was a game changer for me. Obtain JETS by hook or by crook anything short is disappointing to me.The promise for more predictable updates is encouraging. But, my money is not convinced yet. So, I will wait.
But, I have confidence in FL and it is and for now will remain, my only bible software.
That's exciting. I can imagine that working out all the contracts would take a lot of work.
FL thought they could do it better than Galaxie, they thought they could take over the relationships Galaxie had built up - they got it very wrong. [
[
Why this negative comment? Are you so informed that YOU know what is going on in this matter?
Please write according to the Christian standards you proclaim to have. Sorry, I just had to write this.
Hans
Fairly simple determination: Galaxie-new products regularly available. FL-uncertain, unknown, unknowable. Free market forces at play-monopolies get to set distribution, price, availability, and content without regard to customer requests or needs.
I hope this comes back
https://www.logos.com/product/4624/journal-of-the-evangelical-theological-society
I hope this comes back https://www.logos.com/product/4624/journal-of-the-evangelical-theological-society
[Y] I have these in paper version but not digitally.
Would please clarify your position. Do you mean to convey that journals are so important to you that you have had to reject Logos and move on to another bible software company or is it that FL has so muddled this effort that it no longer enjoys your support. The distinction is important for in my opinion FL has so muddled this issue I have decided that I must wait until there policies coincide with my preferences and desires. I take this opportunity to reiterate a request that was of major importance to me when I responded to the survey that was circulated. JETS was a game changer for me. Obtain JETS by hook or by crook anything short is disappointing to me.The promise for more predictable updates is encouraging. But, my money is not convinced yet. So, I will wait. But, I have confidence in FL and it is and for now will remain, my only bible software.
When it comes to journals both are true: Logos has "muddled" (an understatement that probably will never meet a match) the effort. There has been infrequent, often reactionary communication about the status and future of the journals. I feel as though promised journals and updates have not happened (this could probably be substantiated as fact, but I am unable to do so at this time). So yes, I have looked to other places to fulfill my need for these journals. Furthermore, I can get them in a much more timely manner than Logos has published them. Even more, for $50 a year I get all the access to virtually all that I want. For the serious Bible student, I don't see how one can be up to date without them.
I agree with everything you have noted and sadly must conclude I have already essentially done as you have done and moved on by choosing to avoid journals all together. Would you please share your present provider with me it sounds like a great deal. You can reach me at arwenttataoldotcom. Thanks
Hans I am being honest, there is nothing unchristian about that. I am sorry your brand of Christianity can't handle honesty but fact is FL have made a mess of the availabily of journals to its customers. FL came out and said they could do it better, they made the bold promises of Journal updates every six months, and then later started backing out of those promises when they admitted they didn't have the relationships in place with all of the journal partners that Galaxie previously had, hence why some journals disappeared. And they have up until this post been silent about journals for a long time up until this thread was raised.
So Hans if it makes you feel good to judge someone just make sure you are informed before doing so. This is a customer forum and if this business is letting down its customers they and you should expect to see comments about that fact.
FL thought they could do it better than Galaxie, they thought they could take over the relationships Galaxie had built up - they got it very wrong. [ Why this negative comment? Are you so informed that YOU know what is going on in this matter? Please write according to the Christian standards you proclaim to have. Sorry, I just had to write this. Hans
It certainly looks like a branding issue. To complain (with imperfect info) or not. Reminds me of Paull's sinking-boat sailors. Should the leakiness merit comment?
Unfortunately, I turned to my $30K Cadallac to answer the question, how the Bible instructs customers. There's quite a number of choices for businesses ( <person> = business or greedy rich guy ). And includes OT, Aprocrypha, and NT. But I drew a complete zero on customers.
I await correction.
Its no secret, Galaxie who used to be a third party for Logos still has their own subscription models.
Strange - this has languished for so long.
It would be nice if we could start to get regular updates of those journals we DO have already in Logos.
Personally I believe this would build product awareness - and customer loyalty. This could then be extended as more journal arrangements are arrived at.
I know it's not the same as in many other disciplines - but a regular and "timely" supply of the latest in biblical and theological research and study is a very high priority for the serious student. Are we really facing that idea that there aren't enough serious students to warrant this investment?
So Hans if it makes you feel good to judge someone just make sure you are informed before doing so. This is a customer forum and if this business is letting down its customers they and you should expect to see comments about that fact. FL thought they could do it better than Galaxie, they thought they could take over the relationships Galaxie had built up - they got it very wrong. [ Why this negative comment? Are you so informed that YOU know what is going on in this matter? Please write according to the Christian standards you proclaim to have. Sorry, I just had to write this. Hans
As has been explained before on the forums more than once, the principal problem with the journals provided by Galaxie wasn't anything that people are complaining about in this thread. Rather, it was the actual quality of the final product. That's what ultimately caused FL (formerly Logos) to go it alone.
So Hans if it makes you feel good to judge someone just make sure you are informed before doing so. This is a customer forum and if this business is letting down its customers they and you should expect to see comments about that fact. FL thought they could do it better than Galaxie, they thought they could take over the relationships Galaxie had built up - they got it very wrong. [ Why this negative comment? Are you so informed that YOU know what is going on in this matter? Please write according to the Christian standards you proclaim to have. Sorry, I just had to write this. Hans As has been explained before on the forums more than once, the principal problem with the journals provided by Galaxie wasn't anything that people are complaining about in this thread. Rather, it was the actual quality of the final product. That's what ultimately caused FL (formerly Logos) to go it alone.
I don't see anyone on this thread saying that the principal problem for which FL provided as their justification for taking over doing journals was anything but quality of the final product. It's what I raised - Faithlife thought they could do it better, and they haven't.
And that is the new principal problem with journals and the topic of this thread - where are the journals that were promised.
What people are rightly complaining about in this thread is now new content that was promised by FL to occur every six months. And the only real comment from FL is "we're actively working to get licenses for many of the journals"
FL do a lot of good stuff, at times, they are generous and a lot of superb people work behind the scenes long hours to bring us valuable resources and software with which to study those resources and the scriptures in particular - by raising our concerns about this particular issue we ar e not deny any of that - but as a company they need, and should value, getting feedback on where they are getting it wrong.
I agree with DOC above. This is as clear of a broken promise to me as anything ever has been in Logos. I thought it was bad form to begin with and now there is simply nothing. Furthermore, when we who want journals attempt to hold Logos accountable in this forum, there is no response from them and then apologists for Logos begin. Neither of those responses are helpful.
Simply put, a running updated thread from Logos on this issue would be most helpful.
I agree with DOC above. This is as clear of a broken promise to me as anything ever has been in Logos. I thought it was bad form to begin with and now there is simply nothing. Furthermore, when we who want journals attempt to hold Logos accountable in this forum, there is no response from them and then apologists for Logos begin. Neither of those responses are helpful. Simply put, a running updated thread from Logos on this issue would be most helpful.
Quick update:
We're actively working to get the Master Journal Bundle back up and sellable. I'd love for that to be up by the end of the week. I'll keep you up to date if things change.
Regarding new journals: I want to make it clear that you're right to point out that we made a commitment to provide journal updates regularly and that we've failed to do that. I believe that we can keep that commitment going forward and I'm trying to do all I can to ensure that we do. However, it's going to take a bit of time to catch up. As soon as I have more news to share, I'll post it here. Thanks for your patience.
Thank you for this update! As with others, journals are a key to research and writing. Everything your doing is much appreciated.
Thanks Ben for the update. Very pleased that FL is working towards this goal
Thank you Ben for acknowledging our concerns are legitimate. We want FL to succeed in this and everything they do, which is why we are keeping you honest.
I agree with DOC above. This is as clear of a broken promise to me as anything ever has been in Logos. I thought it was bad form to begin with and now there is simply nothing. Furthermore, when we who want journals attempt to hold Logos accountable in this forum, there is no response from them and then apologists for Logos begin. Neither of those responses are helpful. Simply put, a running updated thread from Logos on this issue would be most helpful. Quick update: We're actively working to get the Master Journal Bundle back up and sellable. I'd love for that to be up by the end of the week. I'll keep you up to date if things change. Regarding new journals: I want to make it clear that you're right to point out that we made a commitment to provide journal updates regularly and that we've failed to do that. I believe that we can keep that commitment going forward and I'm trying to do all I can to ensure that we do. However, it's going to take a bit of time to catch up. As soon as I have more news to share, I'll post it here. Thanks for your patience.
Thank you Ben for acknowledging our concerns are legitimate. We want FL to succeed in this and everything they do, which is why we are keeping you honest. I agree with DOC above. This is as clear of a broken promise to me as anything ever has been in Logos. I thought it was bad form to begin with and now there is simply nothing. Furthermore, when we who want journals attempt to hold Logos accountable in this forum, there is no response from them and then apologists for Logos begin. Neither of those responses are helpful. Simply put, a running updated thread from Logos on this issue would be most helpful. Quick update: We're actively working to get the Master Journal Bundle back up and sellable. I'd love for that to be up by the end of the week. I'll keep you up to date if things change. Regarding new journals: I want to make it clear that you're right to point out that we made a commitment to provide journal updates regularly and that we've failed to do that. I believe that we can keep that commitment going forward and I'm trying to do all I can to ensure that we do. However, it's going to take a bit of time to catch up. As soon as I have more news to share, I'll post it here. Thanks for your patience.
Whole heartedly agree.
We're still hoping to get the MJB 2.1 back up today. If we run out of time today we'll get it up Monday.
Thanks!
Make it so! That will be a positive step forward Ben.
We're actively working to get the Master Journal Bundle back up and sellable. I'd love for that to be up by the end of the week. I'll keep you up to date if things change. We're still hoping to get the MJB 2.1 back up today. If we run out of time today we'll get it up Monday. Thanks!
We ran into a few unforeseen issues when getting ready to re-post this product. I'm really really hoping we can get it up tomorrow.
When they come back, I am afraid the cost will be high. FL's downfall will be their high prices. I can't afford them now. I cannot recommend FL because of their cost. The average family cannot afford them but FL's target is not the average family.
Three self-imposed deadlines have come and gone.
Yeah ...
I'll stop making any projections and just say that we are working on it. It hasn't fallen off the radar. I will post here when it is back up.
Three self-imposed deadlines have come and gone. Yeah ... I'll stop making any projections and just say that we are working on it. It hasn't fallen off the radar. I will post here when it is back up.
Ben we appreciate your sincerity in wanting to do the right thing, and your honesty just now in saying you are not going to be able to get done what you said you were going to do but this is why customers are losing Faith in this business..we here too much xyz has fallen of the radar or project abc is on hold because personality lmn has left the business.
But FL does a lot of things right in my opinion. And has really blessed me with their products.
I don't doubt the sincerity or veracity of your comment.
It does not, however, change the fact that in specific situation, Logos has failed to deliver.
I for one refuse to buy any product that lacks JETS among its offerings.
OK, I'm glad to announce that the Master Journal Bundle 2.1 an Academic Journal Bundle 2.1 are now live and sellable on the website.
https://www.logos.com/product/54391/master-journal-bundle-21
https://www.logos.com/product/54392/academic-journal-bundle-21
The second part of this process, getting new journals licensed and posted, will take a bit longer. My plan is that soon we'll be in a regular schedule again of posting new journal updates.
Will JETS come back?
Do you plan to sell journals separately or in smaller bundles in future? E.g. updates to Bibsac
Purchased (40$~440mb)! Thanks Ben!Looking forward to future updates.
So... if the buttons to buy these journal bundle upgrades are grayed out... I suppose I already have all the journal volumes in these two bundles?
That is normally the case Steve, I believe there is nothing new in these bundles at this point in time.
I was about to step in and ask him to be careful with requests like that as it just encourages companies to be more vague - I'd rather have rough timescales and risk it slipping than have no idea at all! Anyway, done now - and good work!
Okay the older offering (MJB 2.1+) is now back
When are we going to see
When I bought the journals I was told there would be updates and I thought I was buying into a platform where I could keep up with journals... I'd like to see some updates soon!
Quick question: is there a reason why the price for the MJB 2.1 less expensive than the pre-pub price I ordered it for last year? Were there volumes removed? Which ones are they?
Thanks for your help!