Account orders not up-to-date?

PetahChristian
PetahChristian Member Posts: 4,635 ✭✭✭
edited November 2024 in English Forum

I noticed yesterday that a couple of open pre-pubs are fully funded and and show "Under development" on their product pages, yet the Open Pre-Pubs orders page still shows "Gathering interest."

I gave it 24 hours, but those orders still don't reflect the products' status.

Did something break, or is this delay usual, and I never noticed it before?

Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!

Comments

  • Simon’s Brother
    Simon’s Brother Member Posts: 6,831 ✭✭✭

    Acheiving full funding does not guarantee a resource will move into development in all cases, though it does in the vast majority of cases. Contract details still being worked out with the publisher is one scenario I can think of that would cause a delay, I am sure there are other reasons.

    I noticed yesterday that a couple of open pre-pubs are fully funded and and show "Under development" on their product pages, yet the Open Pre-Pubs orders page still shows "Gathering interest."

    I gave it 24 hours, but those orders still don't reflect the products' status.

    Did something break, or is this delay usual, and I never noticed it before?

  • PetahChristian
    PetahChristian Member Posts: 4,635 ✭✭✭

    It's been several days now, and the pre-order status is still wrong. Here's one example of a Mobile Ed product that is in development, but still shows as gathering interest.

    Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!

  • PetahChristian
    PetahChristian Member Posts: 4,635 ✭✭✭

    It's been a week, and the pre-order status is still out-of-date. These three pre-pubs have all been "Under Development," but the order status still shows "Gathering Interest."

    This seems to be a recent issue with the site; I've never encountered any previous delays in the order status being updated.

    Can someone from FL comment on whether this will be fixed or not? (I imagine you're busy with March Madness, and that there are always other things to do and other fires to put out, but a mere acknowledgement would be appreciated.)

    P.S. Most items on the pre-order status page have an ("This product is a DOWNLOAD") icon, but others (which also are downloads) don't.

    Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!

  • SineNomine
    SineNomine Member Posts: 7,012 ✭✭✭

    P.S. Most items on the pre-order status page have an ("This product is a DOWNLOAD") icon, but others (which also are downloads) don't.

    Likewise.

    “The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

  • PetahChristian
    PetahChristian Member Posts: 4,635 ✭✭✭

    The Pre-Pub order status is displaying correctly, as of today. Thanks for the fix!

    Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!