24 Hour MM not allowing a vote

When I try to cast a vote on today's 24 Hour MM competition, a screen pops up quickly, disappears (too fast to see what it says) and then the red vote buttons turn to an X and then go back to saying Vote. The vote count does not increment and I can repeat the same process (vote again) with the same result.

Find more posts tagged with

Comments

Milkman

Same here.

Into Grace

https://community.logos.com/discussion/comment/886751#Comment_886751

Same problem here.

PetahChristian

https://community.logos.com/discussion/comment/886754#Comment_886754

It did the same for me, earlier.

Beloved Amodeo

https://community.logos.com/discussion/comment/886755#Comment_886755

same here

DAL

Yes, same problem that was present in the beginning. So I'm not voting!

DAL

Leo Wee Fah

https://community.logos.com/discussion/comment/886762#Comment_886762

Yes, I'm facing the same problem..

Glenn Airoldi (Faithlife)

https://community.logos.com/discussion/comment/886767#Comment_886767

We're replicating this issue internally. We've discovered that by clearing cache, or participating in an incognito or private browsing session, the problem is eliminated. We're working on a global solution that would simply ask users to re-authenticate when placing a vote that would result in this behavior.

Beloved Amodeo

https://community.logos.com/discussion/comment/886771#Comment_886771

participating in an incognito or private browsing session

That works. But, why do my guys always lose?[:'(]

Rick Ausdahl

When I try to cast a vote on today's 24 Hour MM competition, a screen pops up quickly, disappears (too fast to see what it says) and then the red vote buttons turn to an X and then go back to saying Vote. The vote count does not increment and I can repeat the same process (vote again) with the same result.

Ditto. It's also the same problem I've had all along (and continue to have) with the regular "Division" voting. I feel so disenfranchised. [:#] But ...on the bright side, not having a stake in the game will probably result in more cash in the cupboard for other things.

delete12066188

https://community.logos.com/discussion/comment/886789#Comment_886789

[Y] maybe next Year

Milkman

https://community.logos.com/discussion/comment/886773#Comment_886773

lol

participating in an incognito or private browsing session

That works. But, why do my guys always lose?

Bruce Dunning

https://community.logos.com/discussion/comment/886832#Comment_886832

I have now signed up twice for 24 hour voting but have never received an email. Can someone share the link to vote?

SteveHD

https://community.logos.com/discussion/comment/886841#Comment_886841

I got the chance to vote when I went to vote for the full choices. The first popup was the head to head. Try clicking on that Vote button.

Mark Smith

https://community.logos.com/discussion/comment/886771#Comment_886771

participating in an incognito or private browsing session

All it is doing now is crashing Firefox, whether in a regular or private session.

PetahChristian

https://community.logos.com/discussion/comment/886841#Comment_886841

Thanks for fixing the voting (and for switching back to the check mark to show that our vote went through)! I was able to vote in the Face-Off and the second round, with no issues.

I have now signed up twice for 24 hour voting but have never received an email. Can someone share the link to vote?

The 24-hour Face-Off is available at the same link as the brackets. If a Face-Off is in progress, it will automatically display a pop-up where you can vote.

There was an email (and a tweet) for the first Face-Off, but no email apparently has been sent yet for the second one.

Bruce Dunning

https://community.logos.com/discussion/comment/886859#Comment_886859

I have now signed up twice for 24 hour voting but have never received an email. Can someone share the link to vote?

The 24-hour Face-Off is available at the same link as the brackets. If a Face-Off is in progress, it will automatically display a pop-up where you can vote.

No wonder I have not noticed this as I have never got a "pop-up" when I've used that link. This must be a bug.

Mark Smith

https://community.logos.com/discussion/comment/886855#Comment_886855

All it is doing now is crashing Firefox, whether in a regular or private session.

However I just got a Firefox crash on a different site, so it may have nothing to do with the MM web page.

I was able to vote using MS Edge.

DAL

It got fixed this morning so now I'm able to vote.

DAL