BUG: Indexing after this AM's resource update stalls at one minute remaining

Mary-Ellen
Mary-Ellen Member Posts: 479 ✭✭✭

When I turned on Logos 4 Beta 7 this morning, there was a fairly small updated resource download.  The automatic indexer seemed to run as usual, although for a surprisingly short time.  When the indexer icon was gone from the taskbar, I ran a search, and found some results from "new" unmerged resources.  I clicked in the search results box where it offers to merge indexes, but the process either didn't seem to run, or stalled with one minute remaining (I forget exactly what happened at this point).  I closed down to a blank layout and ran "merge index" from the command box; again the stall at one minute.  Windows Vista reported the indexer had stopped working, searched for a solution, and shut the indexer down.  I tried this one more time with the same results.

Attached are my log files from reproducing this process a third time after shutting down and restarting Logos 4.

3835.Logos4.log

7167.Logos4Indexer.log

On restarting Logos 4 yet again, the automatic indexer acts like it wants to run but disappears after about a minute.

Any advice?  Thanks in advance . . .

Dell XPS 8930/Intel Core i7-8700@3.20GHz/32GB RAM/Win10 Pro

Surface Pro 7/Intel Core i7-1065 G7@1.30GHz/16 GB RAM/Win10 Home

iPad Air/Pixel/Faithlife Connect

Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 36,339

    I would suggest you rebuild the library index by deleting the folder  C:\Users\Mary-\AppData\Local\Logos4\Data\g2nrueim.p3p\LibraryIndex. Because AppData is a hidden folder you may have to use Explorer's Folder Options to enable viewing of hidden files and folders.

    Dave
    ===

    Windows 11 & Android 13

  • Melissa Snyder
    Melissa Snyder Member Posts: 4,702 ✭✭✭

    The 'Rebuild Index' command may work as well, but sometimes deleting LibraryIndex files works when the command does not. Thanks for the good advice, Dave.

    Melissa

  • Peter Venable
    Peter Venable Member, Logos Employee Posts: 189

    This is actually a new bug I hadn't seen before... I'll fix it for the next release.

  • Mary-Ellen
    Mary-Ellen Member Posts: 479 ✭✭✭

    The 'Rebuild Index' command may work as well, but sometimes deleting LibraryIndex files works when the command does not.

    Follow-up report:  I tried the "rebuild index" command, and it looked like it had me caught in a loop, getting down to less than 30 minutes remaining and then jumping back up to 5 hours.  I ended up shutting down the Indexer through Task Manager.

    I had better luck with deleting the LibraryIndex folder and letting Logos 4 (Beta 7) rebuild from scratch.  All now appears in good working order.

    Thanks to all for your input.

    Dell XPS 8930/Intel Core i7-8700@3.20GHz/32GB RAM/Win10 Pro

    Surface Pro 7/Intel Core i7-1065 G7@1.30GHz/16 GB RAM/Win10 Home

    iPad Air/Pixel/Faithlife Connect

This discussion has been closed.