8780.LogosLogs.matthewenns.20170405-154532.zip
Scrolling through bible. Crashing once per day.
Does it only happen with the Holman Christian Standard Bible?
ESV is my main. It doesn't always crash while scrolling. Clicking on window headers has done it too.
I'm getting it crash about 6-7 times today, most of which were after I added the CSB as a tab on one pane. Having seen your post I'm trying to remove it but I can't get it to open without crashing in the process of opening.
Is there a known problem with the CSB causing L7 to crash?
(Make that 9-10 times crashing now)
Having seen your post I'm trying to remove it but I can't get it to open without crashing in the process of opening.
The layout or the app? If the later, try opening to a blank layout. If that doesn't work, try working offline.
I'm getting it crash about 6-7 times today, most of which were after I added the CSB as a tab on one pane. Having seen your post I'm trying to remove it but I can't get it to open without crashing in the process of opening. Is there a known problem with the CSB causing L7 to crash?
I'm not aware of a known problem. But you will have to re-create your layout without the CSB by opening Logos to a blank layout (hold CTRL key whilst starting in Windows). If it still crashes provide logs.
I suggest you contact Faithlife Customer Support as they can diagnoses the problem online if necessary.
Thanks Dave. It's going now as it opened to a previously saved layout (not the one I last updated). If L7 keeps crashing this badly again I'll open a new thread and post logs. Just wanted to know if the CSB was known to cause problems over and above the usual rate of crashes I regularly get (which is not quite as frequent).
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