Hello Tim! We're sorry for the trouble. Is this happening on an iPad or Android device? Have you also tried reinstalling the app? It's fairly painless and may also resolve the issue if anything is wrong with the resource file itself.
If doing those still provides the same error, feel free to submit a report via Report a Problem in the app, following our instructions here.
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Hello Tim! We're sorry for the trouble. Is this happening on an iPad or Android device? Have you also tried reinstalling the app? It's fairly painless and may also resolve the issue if anything is wrong with the resource file itself.
If doing those still provides the same error, feel free to submit a report via Report a Problem in the app, following our instructions here.
It's fairly painless and may also resolve the issue if anything is wrong with the resource file itself.
The best fix for many issues is often a reinstall... however: If you have MANY downloaded resource and/or large amounts of notes, it may be less "painless" than for others.
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One thing that might work. Remove it from your device. make sure you app is no longer running (double click home button and flip the faithlife app up to kill it off). Restart your iPad on restart start your Faithlife app and try reinstalling Anchor. This may or may not work but I have found it to work in the past.
-dan