Calling Kaplan Customers!

I'm curious if any old Dave Kaplan customers have found a salesperson that they are happy with. Primarily asking his old VIP customers. I've talked to about 4-5 reps so far and they've all been about as exciting as celery. I know the old DK magic is gone for good, but is anyone satisfied and content with their rebound salesperson? I've hardly spent a dime since he left (relatively speaking), and I'm starting to consider making a big move. But unless I have a rep who is worth his or her salt, it may not happen. I'm still in a blue funk about him leaving, but if I can find someone with even half the charm and the chops, I've still got my VIP shoes on.

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Comments

James C.

Sorry, I can't be of any help. I tried a few sale reps but no one comes close. I just buy online.

Everett Headley

Hahaha....no. this has been talked about before but no one knows their stuff like Dave and no one goes th3 extra mile like Dave did. I've tried several myself and have been disappointed with each.

David Paul

I was hoping for a more hopeful response. [:'(]

Whyndell Grizzard

When he was let go it was a sure sign of a downward spiral to me- others may feel differently- but so far its has proved to be the case.

DAL

When he was let go it was a sure sign of a downward spiral to me- others may feel differently- but so far its has proved to be the case.

I think Dan P. said DK left to pursue a career on real state. So it may not be accurate to say "he was let-go."

DAL

Dan Francis

DAL I will not tell tales (nor do I have all the facts to tell any such tales) but I feel safe in saying "let-go" is probably the nicest way to put what happened, thankfully DK landed on his feet and I hope he is doing well.

-dan

DAL

DAL I will not tell tales (nor do I have all the facts to tell any such tales) but I feel safe in saying "let-go" is probably the nicest way to put what happened, thankfully DK landed on his feet and I hope he is doing well.

-dan

Wow maybe let go, but with at least some time to prepare, compared to others. Either way, glad he's doing good. He wasn't all that great to me, but then again, I guess is about finding a sales rep that you click with or else you're doomed. Besides, with the way new sales reps are being trained it's kind of hard to find a good one anymore. Maggie Segar is my first choice, but I buy online mostly, ever since Jim-Ray left (or was let go too).

DAL

Liam Hurst

Sorry, I can't be of any help. I tried a few sale reps but no one comes close. I just buy online.

Armin

Here is an example of the quality of current sales people:

A sales person sent me the following e-mail:

I wanted to reach out as a courtesy as I was looking at your account and noticed you were looking at quite a few resources for possibly purchasing?

As a product specialist here, it’s my job to help you identify which products best suit your study needs, and also to assist you in using your dollars to the best of their ability.

I do have some recommendations that will save you some money, and I might be able to get you a promotional discount with the purchase you were looking at.

When is a good time to connect so I can review your order before you make the purchase?

As I live at the other end of the world, I suggested doing this by e-mail. I then asked:

Can you send me some of the promotional discount offers for me to consider? I guess the Logos 6 Master Bundle XL is not any more available. Is this correct? You could look at my Wishlist (priority High or Medium) and the “Saved for Later” list and determine if you can provide discounts for them.

But I also must say that I spent a lot of money on resources in the last 6 months and might have to slow down a bit.

Here is the reply from the sales person:

There is an excellent promotion on the Bloomsbury bundle, normally $2858.39, I can get it to you for $2191.48

There is a huge discount on the Mobile Ed Master Bundle, however even with 20% off its $28,582.14!

Now my concern is:

1) As part of the last Christmas sale, the Bloomsbury Bundle was $1,715 for me and I did not purchase it. $2,191 is for me not an "excellent promotion".

2) Offering me a bundle for $28,582 (!!) after my comment that I need to slow down with my purchases was not very helpful.

I would have thought that he looks at some of the items on my wishlist with medium or high priority and in the $100-$700 range. He might have been more successful with such a suggestion.

Jim Snowden

Over the last 2 or 3 years, I have never found any deal from a direct salesperson that is better than the standard online website prices. And as mentioned here, sometimes the salesperson price is higher. I think it is a bit misleading when I receive emails from Logos sales saying "I may get you a special price" when they mean I can give you the current online price that is available to everyone.

The only time sales have been useful is when I wanted to purchase a couple of items with overlapping resources and they could work out the dynamic pricing in advance. But I could have just bought them one after the other to get the same effect, but it did save some time.

Whyndell Grizzard

Jim I feel your pain- I bought a couple things lately and the rep thought saving you $30 on a $1000 item was the great price since Moses built the Ark.

Daniel Bender

Sorry, I can't be of any help. I tried a few sale reps but no one comes close. I just buy online.

That's what I do. I loved my sales rep but haven't found anyone like him. I'd rather purchase what I need online.

Fasil

Like Amazon and other business sites, why don't faithlife put all their sales online alone?

Greg Corbin

Dave was my go to salesperson, and I have had nothing but poor experiences with sales reps since then. I have given up and will make any further purchases simply online - if I decide to make any further purchases at all.

Travis Walter

I use John Groce. Most things I buy online, but if I want to do complex bundles or mess with payment plans, hes my go-to guy.

Small Heath

I use Jeromy Blomquist. I try to do all my purchasing though him, especially when I need dynamic pricing or adding to my purchase plan. He will go the extra mile and ask management for additional discounts (Lexham, etc.). When my purchase plan got messed up, he got it fixed. All open and above board. Not pushy at all.

Dale Heath