Letters of Luther cost more on CP than on prepub!

I just received an email that says,

'Your community pricing bid for The Letters of Martin Luther (5 vols.) was successful, and a Pre-Pub order has been created for you. The final community price you will pay for this product was established to be $42.00 on 5/19/2017. We will notify you as soon as this product is ready to ship.'

I don't remember this one coming to the end of the CP process, though perhaps it got passed by in the recent discussions about the MobileEd cps.

In any case, when I click on the product, it costs $39.99 in pre-pub - less than the CP price!

Also, the regular price of $59.99 means the CP process mustn't have attracted many bidders since the level of discount is so low.

Surely something has gone wrong here. Can anyone shed any light?

Colin.

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Mikko Paavola

I noticed it also.This set hit the 100% line too high. I put my bid originally somewhere under $20 (more realistic CP price, I think), but there was enough high bidders to get the CP closing at $42. I've never seen CP price being higher than Pre-Pub price.

https://www.logos.com/product/54493/the-letters-of-martin-luther

Travis Walter

https://community.logos.com/discussion/comment/904268#Comment_904268

yeah was just going to post the same thing...

Small Heath

https://community.logos.com/discussion/comment/904269#Comment_904269

I cancelled my pre-pub order, which was $42, and reordered at $39.99.

Dale Heath

Kristina Vandiver (Faithlife)

I just received an email that says,

'Your community pricing bid for The Letters of Martin Luther (5 vols.) was successful, and a Pre-Pub order has been created for you. The final community price you will pay for this product was established to be $42.00 on 5/19/2017. We will notify you as soon as this product is ready to ship.'

I don't remember this one coming to the end of the CP process, though perhaps it got passed by in the recent discussions about the MobileEd cps.

In any case, when I click on the product, it costs $39.99 in pre-pub - less than the CP price!

Also, the regular price of $59.99 means the CP process mustn't have attracted many bidders since the level of discount is so low.

Surely something has gone wrong here. Can anyone shed any light?

Colin.

Hi Colin,

Thanks for bringing this to our attention! This was a miss on our part. To make up for it, we will be sending community bidders of this product a $10 coupon upon the successful process of their order. We hope this makes up for it. Thanks!

Kristina

Travis Walter

https://community.logos.com/discussion/comment/904305#Comment_904305

What do we do with our current orders of $42?? I dont want to cancel and reorder @ 39.99 then lose out on the $10 CP coupon..

Will our orders be adjusted to $39.99 automatically?

Colin

https://community.logos.com/discussion/comment/904305#Comment_904305

Thanks very much Kristina - I knew Faithlife would make it right.

Colin

Bruce Dunning

https://community.logos.com/discussion/comment/904331#Comment_904331

Thanks very much Kristina - I knew Faithlife would make it right.

Glenn Crouch

https://community.logos.com/discussion/comment/904331#Comment_904331

Thanks very much Kristina - I knew Faithlife would make it right.

[Y]

Kristina Vandiver (Faithlife)

https://community.logos.com/discussion/comment/904310#Comment_904310

What do we do with our current orders of $42?? I dont want to cancel and reorder @ 39.99 then lose out on the $10 CP coupon..

Will our orders be adjusted to $39.99 automatically?

Hi Travis,

We'll send the coupon out to "lower" your $42.99 price to $32.99 price, respectively. I hope this helps!

Thanks!

Kristina

Travis Walter

https://community.logos.com/discussion/comment/904792#Comment_904792

so if someone canceled their $42 order and placed the $39.99 then they will not get the coupon??

Kristina Vandiver (Faithlife)

https://community.logos.com/discussion/comment/904848#Comment_904848

so if someone canceled their $42 order and placed the $39.99 then they will not get the coupon??

Hi Travis,

We'll send the coupon to the folks who have successfully placed a community pricing order ($42). If you happened to have cancelled your order prematurely, please send me a private message.

Thanks!

Kristina