Web App front screen lists 3 levels of monthly costs

Gerald
Gerald Member Posts: 115
edited November 21 in English Forum

Does the web app require a monthly fee?

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  • Phil Gons (Logos)
    Phil Gons (Logos) Member, Logos Employee Posts: 3,799

    Does the web app require a monthly fee?

    No. Access to the web app is now available for all Logos 7 base package owners, in addition to Logos Now members and Logos Cloud subscribers.

  • James McAdams
    James McAdams Member Posts: 762 ✭✭✭

    It should be free for anyone that’s bought a Logos 7 base package (Starter & up) - have you bought one?

  • Gerald
    Gerald Member Posts: 115

    I assume since I was a Logos Now subscriber when I purchased Bronze 7, and that I did not purchase the data sets, I am not qualifying for access to the web app?

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭

    I assume since I was a Logos Now subscriber when I purchased Bronze 7, and that I did not purchase the data sets, I am not qualifying for access to the web app?

    You seem to be confusing the web app (https://app.logos.com/) with Logos Cloud (https://logoscloud.com/). You will get free access to the web app, but not Logos Cloud.

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

  • Randy W. Sims
    Randy W. Sims Member Posts: 2,272

    Make sure you are logged in. When you go to app.logos.com the first time you will have to log in with your correct Logos account at the upper right to get past that sign-in screen.

  • Bruce Roth
    Bruce Roth Member Posts: 328 ✭✭

    When I land there I get the three options and the upper right indicates that I am already logged in. 

  • Phil Gons (Logos)
    Phil Gons (Logos) Member, Logos Employee Posts: 3,799

    When I land there I get the three options and the upper right indicates that I am already logged in. 

    Bruce, try back later today or tomorrow. The access was originally added to our feature set products only. If you have a Logos 7 library without a Logos 7 feature set, you won't have access. But we're adjusting that soon.

  • Bruce Roth
    Bruce Roth Member Posts: 328 ✭✭

    When I land there I get the three options and the upper right indicates that I am already logged in. 

    Bruce, try back later today or tomorrow. The access was originally added to our feature set products only. If you have a Logos 7 library without a Logos 7 feature set, you won't have access. But we're adjusting that soon.

    Thanks Phil.  I'll check back later.  Actually I have both a bunch of  Logos 7 Libraries and a Logos Basic Feature Set that was purchased earlier this  year. 

  • Phil Gons (Logos)
    Phil Gons (Logos) Member, Logos Employee Posts: 3,799

    When I land there I get the three options and the upper right indicates that I am already logged in. 

    Bruce, try back later today or tomorrow. The access was originally added to our feature set products only. If you have a Logos 7 library without a Logos 7 feature set, you won't have access. But we're adjusting that soon.

    Thanks Phil.  I'll check back later.  Actually I have both a bunch of  Logos 7 Libraries and a Logos Basic Feature Set that was purchased earlier this  year. 

    Logos Basic Feature Set doesn't qualify currently. It may in the future, but for now it's only the paid feature sets and (soon to be) libraries.

  • PetahChristian
    PetahChristian Member, MVP Posts: 4,636

    for now it's only the paid feature sets and (soon to be) libraries.

    Thanks, Phil, that it will be opened up to people who only bought an L7 library.

    It does raise a question. On the desktop, the newer program features (without the corresponding feature set) are shown as locked. I'm guessing that the web app will behave the same as the desktop, and limit users to only using the features that they currently own or rent?

    I'm sure there's an obvious answer, but users have many choices between buy/buy (base packages), buy/rent (libraries + Logos Now), and rent/rent (Logos Cloud). I guess there's even a buy/nothing choice. I didn't really understand this very well, last year, and only discovered it after buying a library but neglecting to buy a feature set.

    Fortunately now there's Logos 7 Basic, but prior to that, a library without a feature set couldn't really do very much.

    Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!

  • Phil Gons (Logos)
    Phil Gons (Logos) Member, Logos Employee Posts: 3,799

    for now it's only the paid feature sets and (soon to be) libraries.

    Thanks, Phil, that it will be opened up to people who only bought an L7 library.

    It does raise a question. On the desktop, the newer program features (without the corresponding feature set) are shown as locked. I'm guessing that the web app will behave the same as the desktop, and limit users to only using the features that they currently own or rent?

    I'm sure there's an obvious answer, but users have many choices between buy/buy (base packages), buy/rent (libraries + Logos Now), and rent/rent (Logos Cloud). I guess there's even a buy/nothing choice. I didn't really understand this very well, last year, and only discovered it after buying a library but neglecting to buy a feature set.

    Fortunately now there's Logos 7 Basic, but prior to that, a library without a feature set couldn't really do very much.

    The plan is for the web app to do the same license checking as the desktop app and show only features you have a license to.

  • Gerald
    Gerald Member Posts: 115

    No confusion here. It just doesn't allow me to go there.

  • Ben Amundgaard (Faithlife)
    Ben Amundgaard (Faithlife) Member, Logos Employee Posts: 991

    Web app access should now be enabled in all Logos 7 libraries as well as feature sets.

    Let me know if you still have any issues.

    Senior Director, Content Products