When I open Logos, my home screen is black. Something is under the black because when I hover my mouse over it, I can see the pop up info. I have attached the log and screen shoot for review.
6837.LogosLogs.macuser.20170803-083644.zip
View:https://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/141/6837.LogosLogs.macuser.20170803_2D00_083644.zip:550:0]
here's my computer info:
Have you tried restarting your computer?
Mine does it too. It has for the last several versions of Logos. I have found no fix for it.
Strange. Please create a new thread and post logs... I will see if I can hunt down a FL employee.
We have recently received customer service calls about this issue as well. We've just begun to investigate, but it does seem (so far) to affect only 2011 Macs (as far as we are aware).
Interesting - mine is late 2011 also. Same issue.
Yes, that doesn't help.
I was trying to say I restarted the computer, but that doesn't help.
Matt (see post above) is a FL employee. Note his comment.
I am having the same issue on my late 2011 MacBook Pro 15"
Same issue - late 2011 MacBook Pro 15
I face the same issue since about two month on my MacBook Pro 17" late 2011. I hope it can be solved soon.
I have an early 2011 and it does the same thing.
Tech support from Logos gave me the following solution:
1. Click Apple > System Preferences. . .2. Click Energy Saver.3. Uncheck the box next to "Automatic graphics switching."
This so far has worked.
That actually works for me. Is that the setting it must stay on for good or will there be a software fix in the future?
I have asked, but I haven't gotten a response yet. As soon as I hear back from them, I will post in here.
Thanks
I have a brand new 2017 MiniMac (just arrived today) and have had TWO black screens in the last TWO hours.
Have you applied the solution that worked for Anthony?
