Logos says it is indexing but it runs for hours and still has 0% indexed. I have shut down computer as well as restarted the software several times. No change. 5807.LogosLogs.jimmykinnaird.20170812-104228.zip
Thanks Jimmy
However the logs - Logos.log and Indexer.log - are from slightly different time periods (indexer.log finished before logos was restarted)
To try and ensure they are all reporting the same thing please restart your computer (to ensure all processes are stopped), then start Logos - which should start the indexer - and let it run for about five minutes.
Then stop Logos and post logs again in a reply to this thread.
And i see you created duplicate posts for this - I'll request in the other posts that the discussion continues here.
Okay, I'll do that and post the attachment here.
0028.LogosLogs.jimmykinnaird.20170812-115124.zip
However, I'm afraid I can't see what the problem is - hopefully someone with more knowledge will be able to do so
Graham
The issue arises from a supplemental index that should have been removed previously. Stop the Indexer and delete the folder /Users/jimmykinnaird/Library/Application Support/Logos4/Data/lzuqniq1.o17/LibraryIndex. When you restart Logos indexing will commence and should take several hours.
Logos says it is indexing but it runs for hours and still has 0% indexed. I have shut down computer as well as restarted the software several times. No change.
Hi Jimmy,
Are/were your home page and library blank as well as the indexer not progressing?
